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3 hours ago
We are seeking a highly skilled Salesforce Business Analyst to join our team at TAT IT Technologies. The ideal candidate will have extensive experience in Salesforce Communications Cloud and its capabilities, as well as a deep understanding of the telecommunications sector.
The successful candidate will be responsible for analyzing and documenting business processes, translating them into technical requirements, and streamlining B2B sales processes using automation and Salesforce solutions.
Key Responsibilities:
- Salesforce Product Expertise: Deep understanding of Salesforce Communications Cloud and its capabilities, familiarity with other Salesforce products.
- Telecom Industry B2B Sales Knowledge: Experience in the telecommunications sector, understanding its specific challenges and requirements related to B2B Sales & Order Automation.
- Business Process Understanding, Automation & Optimization: Ability to analyze and document business processes and translate them into technical requirements.
- B2B Sales & Order Automation: Expertise in automating the order-to-cash process, including quote generation, order management, contract lifecycle management, and invoicing.
- Workflow Automation: Expertise in tools like Salesforce Flow, Process Builder, or custom automation for streamlining B2B sales processes, approval workflows, and order processing.
Strong analytical skills, ability to think critically and provide innovative solutions to complex problems. Strong communication and interpersonal skills to collaborate with sales teams, technical teams, and system integrators.
Minimum 5 years recent experience in Business Analyst Salesforce Experience (5 Years) is required. Experience In Salesforce Communications Cloud In TELECOM Is Must. Experience in automated order-to-cash in TELECOM using Salesforce is MUST.
A strong Telecom domain experience is highly THE MUST to apply.
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