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12 hours ago
We are seeking a highly skilled Salesforce Business Analyst to join our team at RESO. As a key member of our sales team, you will be responsible for driving business growth and process improvement through the effective use of Salesforce.
Key Responsibilities:- Salesforce Product Expertise: Develop deep understanding of Salesforce Communications Cloud and its capabilities, with a focus on automating B2B sales processes.
- Telecom Industry Knowledge: Leverage experience in the telecommunications sector to drive business growth and process improvement.
- Business Process Understanding and Automation: Analyze and document business processes, translating them into technical requirements to streamline B2B sales processes.
- B2B Sales and Order Automation: Expertly automate the order-to-cash process, including quote generation, order management, contract lifecycle management, and invoicing.
- Workflow Automation: Utilize tools like Salesforce Flow, Process Builder, or custom automation to streamline B2B sales processes and approval workflows.
Requirements:
- Minimum 5 years recent experience in Business Analyst Salesforce Experience (5 Years)
- Experience in Salesforce Communications Cloud in Telecom
- Experience in automated order-to-cash in Telecom using Salesforce
- Experience on automated sales and order processes using Salesforce Flow or Process Builder
- Strong Telecom domain experience required
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