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Digital E-commerce Platform Manager

1 week ago

Manama, Manama, Bahrain Hamad Hasan Clothing Full time

We are seeking a skilled Digital E-commerce Platform Manager to oversee the management and maintenance of our e-commerce website, built on the Magento platform. As a remote position, this role requires a dedicated professional with a strong background in e-commerce and website management.

The ideal candidate will be responsible for ensuring the website operates smoothly, implementing updates, optimizing the user experience, and communicating effectively with users.

Key Responsibilities:

  • Manage and maintain the Magento website, ensuring optimal performance and uptime
  • Implement updates and enhancements to improve site functionality and user experience
  • Communicate with users to address inquiries, provide support, and gather feedback
  • Perform data entry tasks to keep the website content current and accurate
  • Troubleshoot and resolve any technical issues related to the website
  • Monitor website analytics and performance metrics to inform improvements
  • Collaborate with the marketing team to implement promotional campaigns and product launches
  • Evaluate and ensure website security and compliance with industry standards
  • Provide technical support and training to team members as needed

Requirements:

  • Proven experience managing websites on the Magento platform
  • A strong understanding of e-commerce best practices and web development
  • Experience with website optimization tools and analytics (e.g., Google Analytics)
  • Excellent problem-solving skills and attention to detail
  • The ability to work independently and manage time effectively in a remote environment
  • Strong communication skills, both written and verbal, with the ability to engage with users effectively
  • A reliable computer and internet connection