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Administrative Assistant
1 week ago
We are seeking a highly skilled Front Desk Executive to join our team at Kooheji Contractors Co. as we strive to deliver exceptional guest services and create lasting impressions.
About the Role:This is an exciting opportunity for a motivated individual who can foster positive connections with guests, tenants, and property owners to ensure smooth operations.
- Key Responsibilities:
- Foster positive relationships with guests, tenants, and property owners to maintain a smooth operational environment.
- Ensure arrival paperwork is up-to-date and coordinate with teams to prepare apartments for check-in.
- Inspect apartments, process reservation forms, and manage check-in through our ERP system.
- Maintain departure logs and engage tenants about contract renewal.
- Process termination notices, coordinate lease terminations, and conduct apartment inspections.
- Ensure front desk staff are accessible to address inquiries professionally.
- Provide timely, professional responses to customer calls.
- Conduct courtesy calls, track interactions, and distribute monthly feedback reports.
- Record complaints, coordinate resolutions, follow up, and update the ERP system.
Any combination of related education and/or experience will be considered if the candidate demonstrates the required ability.
A related hospitality or real estate management degree is advantageous but not necessary.
We welcome applications from motivated individuals who can bring their skills and passion to this role.
Benefits:As a valued member of our team, you will have access to:
- A dynamic work environment that encourages growth and development.
- The opportunity to work with a talented team of professionals.
- A competitive compensation package that reflects your skills and experience.