Senior Branch Operations Manager

3 days ago


Manama, Manama, Bahrain Navy Federal Credit Union Full time

Navy Federal Credit Union seeks an experienced Senior Branch Operations Manager to oversee the efficient operation of a branch office. This role involves supervising and leading a team to provide members with a full range of products and services, including lending products and depository accounts.

Key Responsibilities
  • Supervise and lead the branch team to deliver exceptional service to members.
  • Assist the Manager in monitoring cash operations and branch self-auditing efforts to maintain security and operational efficiency.
  • Manage staff to ensure vault opening, closing, and balancing procedures are completed accurately.
  • Participate in outside marketing and promotional activities to attract new members and promote Navy Federal's products and services.
Requirements
  • A Bachelor's Degree in Accounting, Business Administration, or a related field.
  • Working knowledge of applicable federal regulations governing consumer lending and credit cards, mortgage and equity loans, savings, and checking accounts.
  • Effective organizational, planning, and time management skills.
  • Strong leadership and communication skills to interact diplomatically and tactfully with staff, management, vendors, and members.

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