Retail Sales Manager

12 hours ago


Manama, Manama, Bahrain Azadeagroupholding Full time

Job Overview

We are seeking a skilled Assistant Manager to support the Shop/Department Manager in ensuring the highest standards of customer service are achieved and maintained.

Key Responsibilities
  • Develop and implement sales plans and targets, monitor performance, and suggest corrective actions when needed.
  • Assign tasks and assist in schedule preparation for sales associates, cashiers, and coordinators, ensuring efficient activity execution.
  • Greet customers and ensure timely service by shop staff, adhering to quality and customer service standards.
  • Report operational issues and handle customer complaints in a timely manner, suggesting solutions or escalating them as necessary.
  • Maintain inventory and place product orders to ensure effective stock management and product availability.
  • Provide team support, training, and development to optimize sales results.
  • Supervise the opening process to ensure adherence to set procedures regarding petty cash, reporting, systems, etc.

Requirements

  • Bachelor's Degree
  • 1-2 years of experience in a managerial role, retail experience preferred.
  • Good product knowledge and understanding of store operating procedures.
  • Proficiency in MS Office.
  • Fluency in English.
  • Deep product knowledge across all departments.


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