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Retail Sales Manager
12 hours ago
Job Overview
We are seeking a skilled Assistant Manager to support the Shop/Department Manager in ensuring the highest standards of customer service are achieved and maintained.
Key Responsibilities- Develop and implement sales plans and targets, monitor performance, and suggest corrective actions when needed.
- Assign tasks and assist in schedule preparation for sales associates, cashiers, and coordinators, ensuring efficient activity execution.
- Greet customers and ensure timely service by shop staff, adhering to quality and customer service standards.
- Report operational issues and handle customer complaints in a timely manner, suggesting solutions or escalating them as necessary.
- Maintain inventory and place product orders to ensure effective stock management and product availability.
- Provide team support, training, and development to optimize sales results.
- Supervise the opening process to ensure adherence to set procedures regarding petty cash, reporting, systems, etc.
Requirements
- Bachelor's Degree
- 1-2 years of experience in a managerial role, retail experience preferred.
- Good product knowledge and understanding of store operating procedures.
- Proficiency in MS Office.
- Fluency in English.
- Deep product knowledge across all departments.
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