Sales and Customer Experience Specialist

4 days ago


Manama, Manama, Bahrain RESO Full time

The Sales and Customer Experience Specialist role at RESO is a dynamic position that requires a unique blend of sales, customer service, and interpersonal skills. The ideal candidate will be able to create a welcoming environment for customers, provide product information, and assist in finding items.

Key Responsibilities:

  • Welcome customers with a friendly demeanor and offer product information
  • Understand and promote current sales, promotions, and loyalty programs to enhance the customer experience and drive sales
  • Maintain a clean, organized, and visually appealing sales floor, including restocking shelves, arranging displays, and ensuring product areas meet merchandising standards
  • Answer customer inquiries regarding products, store policies, and services, providing knowledgeable and helpful responses to enhance satisfaction
  • Operate the point-of-sale (POS) system, process payments, handle returns, and manage customer transactions efficiently and accurately
  • Assist in inventory management tasks, including receiving shipments, conducting stock counts, and reporting low stock or product discrepancies to management
  • Support loss prevention efforts by monitoring the sales floor, reporting suspicious activity, and following security policies
  • Collaborate with fellow team members to achieve sales targets, meet store goals, and contribute to a positive team environment

This role reports directly to the Store Manager or Assistant Manager, ensuring that daily tasks align with store goals and standards. If you are passionate about delivering exceptional customer experiences and driving sales growth, we encourage you to apply.



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