
Sales Process Expert
6 hours ago
About RESO
RESO is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software.
We are hiring a Sales Operations Analyst to join our team of experts who help our sales teams achieve their business goals. The role entails supporting all aspects of day-to-day operations globally, reviewing opportunities for accuracy, and provisioning orders on successful closure of deals.
Key Responsibilities
- SUPPORTING SALES TEAMS GLOBALLY
- DATA QUALITY IMPROVEMENT AND PROCESS ENHANCEMENT
- REPORTING ON DATA QUALITY METRICS TO EXECUTIVE-LEVEL STAKEHOLDERS
- IMPLEMENTING SURVEYS AND DEFINING METRICS FOR EXECUTIVE-LEVEL STAKEHOLDERS
- SUPPORTING THE SALES TEAM GLOBALLY ON CRM AND OTHER SALES OPERATIONS SYSTEMS
About You
- An exceptional academic track record from high school and university.
- Experience in sales operations/sales order processing.
- Experience in a technology subscription-based business.
- Experience driving data quality improvement.
- Energetic, thoughtful, systematic approach focused on robust, repeatable, and scalable outcomes.
- Excellent problem-solving and analytical skills.
- Ability to work productively with stakeholders at all levels on a global scale.
- Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance, and Marketing teams.
- Experience with Salesforce or similar CRM.
- Ability to travel internationally twice a year.
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