
IT Operations Specialist
7 hours ago
At Client Of 6 Pence, we are seeking an exceptional IT Operations Specialist to join our team. As a key member of our banking sector operations team, you will play a critical role in ensuring the smooth functioning of all systems.
The successful candidate will be responsible for:
- Monitoring and Reporting: Utilize available tools to monitor all systems, detecting any failures or issues that may impact customer service. Report these incidents to designated personnel according to bank procedures.
- Reporting and Analytics: Provide daily and monthly activity reports on system uptime and downtime, as well as batch statistics. These reports will help inform business decisions and drive process improvements.
- Collaboration and Communication: Work closely with other departments to achieve shared goals and objectives. This includes participating in tasks and projects, escalating issues when necessary, and following established escalation procedures.
We value strong communication skills and a collaborative approach to work. If you have a degree in Computer Science, Information Technology, or equivalent, and 1-2 years of experience in a similar role, we encourage you to apply.
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