Alqattan Accounting Services Receptionist

2 days ago

Manama, Manama, Bahrain Alqattan accounting services Full time

Skillful Front Desk Officer Wanted

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We are seeking a highly skilled and experienced Front Desk Officer to join our team at Alqattan accounting services. As the primary point of contact for visitors and callers, you will play a critical role in maintaining a positive and professional image of our organization.

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About the Role

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The successful candidate will be responsible for providing exceptional customer service and support to clients and colleagues, managing a multi-line phone system, and handling incoming and outgoing mail and packages.

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Key Responsibilities:

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  • Providing exceptional customer service and support to clients and colleagues.
  • Managing a multi-line phone system and handling incoming and outgoing mail and packages.
  • Maintaining the front desk area and ensuring it is organized, clean, and stocked with essential supplies.
  • Assisting with scheduling appointments and managing calendars to optimize time management for executives and teams.
  • Utilizing office management software to maintain visitor logs, track appointments, and manage office inventory effectively.
  • Supporting administrative tasks such as data entry, filing, and document preparation to enhance overall office efficiency.
  • Resolving visitor complaints and concerns with professionalism, taking necessary action to ensure satisfaction and uphold company standards.
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Requirements

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  • Proven experience of at least 2 years in a front desk or customer service role, ideally within a corporate or hospitality setting.
  • Familiarity with office management software and proficiency in Microsoft Office Suite to streamline administrative tasks.
  • Exceptional interpersonal skills, demonstrating the ability to engage positively with diverse clients and colleagues.
  • Strong verbal and written communication skills in English; knowledge of additional languages is a significant advantage.
  • Detail-oriented with excellent organizational skills, capable of managing multiple tasks efficiently without compromising quality.
  • Proficient in handling cash and processing transactions accurately, ensuring compliance with financial protocols.
  • Cultural sensitivity and awareness, particularly in environments that cater to a diverse clientele.
  • Flexibility in working hours, including evenings and weekends, to accommodate the needs of the organization.
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How to Apply

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Please submit your application, including your resume and a cover letter outlining your qualifications and experience.

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