Front Office Coordinator
2 days ago
Alqattan Accounting Services: A Leader in Customer Service
">We take pride in providing exceptional customer service and administrative support to our clients. Our team of dedicated professionals is committed to delivering high-quality results and exceeding client expectations.
">About the Role
">We are seeking a skilled and experienced Front Desk Officer to join our team. As the primary point of contact for visitors and callers, you will be responsible for creating a positive and professional image of our organization.
">Key Responsibilities:
">- Providing exceptional customer service and support to clients and colleagues.
- Managing a multi-line phone system and handling incoming and outgoing mail and packages.
- Maintaining the front desk area and ensuring it is organized, clean, and stocked with essential supplies.
- Assisting with scheduling appointments and managing calendars to optimize time management for executives and teams.
- Utilizing office management software to maintain visitor logs, track appointments, and manage office inventory effectively.
- Supporting administrative tasks such as data entry, filing, and document preparation to enhance overall office efficiency.
- Resolving visitor complaints and concerns with professionalism, taking necessary action to ensure satisfaction and uphold company standards.
Requirements
">- Proven experience of at least 2 years in a front desk or customer service role, ideally within a corporate or hospitality setting.
- Familiarity with office management software and proficiency in Microsoft Office Suite to streamline administrative tasks.
- Exceptional interpersonal skills, demonstrating the ability to engage positively with diverse clients and colleagues.
- Strong verbal and written communication skills in English; knowledge of additional languages is a significant advantage.
- Detail-oriented with excellent organizational skills, capable of managing multiple tasks efficiently without compromising quality.
- Proficient in handling cash and processing transactions accurately, ensuring compliance with financial protocols.
- Cultural sensitivity and awareness, particularly in environments that cater to a diverse clientele.
- Flexibility in working hours, including evenings and weekends, to accommodate the needs of the organization.
What We Offer
">In addition to a competitive salary and benefits package, we offer opportunities for growth and development, a dynamic work environment, and the chance to work with a talented team of professionals.
">How to Apply
">If you are a motivated and experienced Front Desk Officer looking for a new challenge, please submit your application, including your resume and a cover letter outlining your qualifications and experience.
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