Food Service Operations Director
6 days ago
Job Summary:
The Food & Beverage Manager will oversee the daily operations of the food and beverage department, ensuring high standards of service quality and guest satisfaction.
This role involves managing all aspects of dining operations, including people management, menu development, inventory control, and ensuring compliance with health and safety regulations.
The incumbent will be responsible for delivering business objectives such as revenue growth, cost reduction, and improved guest satisfaction scores.
Key Responsibilities:
- Provides strategic direction for the F&B department
- Oversees day-to-day operations of hotel restaurants, bars, room service, and banquet areas
- Ensures compliance with SOPs and brand standards
- Maintains a pleasant dining environment in all F&B outlets
- In conjunction with the Executive Head Chef, monitors and evaluates food and beverage offerings
- Recruits, onboards, trains, and motivates F&B team members
- Creates staff schedules and ensures proper staffing levels during peak hours and events
- Conducts regular 1:1 meetings with employees and provides continuous feedback
- Fosters a positive work environment for all team members
- Leads by example to ensure outstanding guest service and professionalism
- Takes responsibility for forecasting and implementing cost control measures to maximize profitability
- Tracks revenue and analyzes financial data to identify trends and opportunities for improvement
- Implements strategies to increase sales, including promotions, menu changes, and events
- Ensures accurate financial reporting and inventory control, including stock level management, purchasing, and waste reduction
Requirements:
- Minimum 2 years of experience as a F&B Manager within a similar type of hotel or F&B outlet
- Bachelor's degree in hospitality management, culinary arts, or a related field
- Proficiency in Micros
About RESO:
We are a dynamic organization that values innovation and excellence in the hospitality industry.
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