Client Success Lead

2 days ago


Manama, Manama, Bahrain MM Brand Full time
Job Summary

We are seeking an experienced Client Success Executive to join our team at MM Brand. In this role, you will develop strategic relationships with clients through tailored support services, leveraging your expertise in branding and graphic design.

Main Responsibilities:
  1. Build strong relationships with clients, fostering trust through effective communication and responsive issue resolution.
  2. Collaborate with cross-functional teams to deliver projects efficiently and to the satisfaction of clients.
  3. Utilize your knowledge of branding and graphic design principles to provide value-added insights to clients.
  4. Ensure timely submission of tasks and projects to clients, facilitating smooth project progression.
  5. Identify areas for process improvement within client-facing operations and implement changes accordingly.
  6. Prioritize and manage competing demands from multiple clients, ensuring that each receives exceptional support.

This role demands adaptability, strong interpersonal skills, and the ability to work effectively under pressure. You should have a Bachelor's degree in a relevant field and extensive experience in client-facing roles, particularly in creative agencies.



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