Client Services Associate

12 hours ago


Manama, Manama, Bahrain Domo Ventures W.L.L. Full time

Domo Ventures W.L.L. is seeking a highly skilled Client Services Associate to join our team of dedicated professionals.

About the Position:

This is an exceptional opportunity for a motivated individual to contribute to the success of our organization by delivering exceptional client service and support.

Key Responsibilities:

  1. Provide top-notch support to clients, addressing their queries and resolving any issues in a prompt and courteous manner.
  2. Develop a deep understanding of client needs and preferences, utilizing this knowledge to tailor services and improve overall satisfaction.
  3. Collaborate with internal stakeholders to ensure seamless communication and delivery of services.
  4. Leverage expertise to identify opportunities for improvement and implement process enhancements.
  5. Contribute to ongoing training and development initiatives, sharing knowledge and best practices with colleagues.

Requirements:

  1. A minimum of 2 years of experience in a related role, preferably within the hospitality or customer service industry.
  2. Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
  3. A proven track record of maintaining a professional demeanor under pressure.
  4. A valid high school diploma or equivalent qualification.


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