Store Operations Manager
4 days ago
At RESO, we are seeking a highly skilled Store Operations Manager to join our team.
The successful candidate will be responsible for achieving company objectives, ensuring exceptional customer service and empowering retail staff to maximize sales. Key responsibilities include:
- Briefing and guiding staff on achieving daily/weekly/monthly sales targets
- Maintaining knowledge of new products, trends, and fashion directives to effectively respond to customer needs
- Ensuring minimal stock loss and managing stockrooms
- Implementing operating procedures at the store and ensuring brand and company policies are adhered to by all staff
- Applying creative techniques to achieve/exceed store sales targets
In addition to these key responsibilities, the Store Operations Manager will be expected to:
- Weekly audit store administration and resolve discrepancies if any
- Manage the daily roster, leave, and grievances of retail staff
- Maintain visual merchandising standards at stores as per set VM standards
- Promote the Club Apparel Loyalty Program for repeat sales
- Supervise the store and provide feedback to the Area Manager regarding employees and products
The ideal candidate will be physically fit to stand for extended hours and have excellent communication and leadership skills. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
About Us
RESO is a global leader in the fashion and lifestyle retail industry, with over 1750+ stores across four continents and employing 17,000 multicultural staff. We operate brands from around the world, including Tommy Hilfiger, Charles & Keith, Skechers, and many more. Our mission is to deliver exceptional customer experiences through innovative retail strategies and cutting-edge technologies.
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