Hotel Operations Manager

3 days ago


Manama, Manama, Bahrain Dubai Holding Full time

About Jumeirah & the Resort:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award-winning destinations position service beyond expectations, elevated dining experiences and surprising architecture at the heart of every guest experience.

As Jumeirah continues to expand its global portfolio and scale up operations, it remains committed to developing and empowering colleagues in world-class environments. The company is dedicated to embedding equality, diversity and inclusion in all practices, embracing a culture that celebrates diversity.

About the Job:

We are currently seeking a Duty Manager to join the Jumeirah Bahrain team. This role will support the smooth operation of the front office department.

Duties and Responsibilities:

  • Ensure efficient running of hotel operations, particularly the front office department.
  • Handle and resolve guest complaints effectively.
  • Assist the Assistant Front Office Manager in supervising front office operations and communication.
  • Maintain agreed standards consistently within the front office department.
  • Develop and implement operating procedures involved in the front office to ensure adherence to established protocols.
  • Set a high example regarding punctuality, appearance, performance, attitude, leadership and guest relations.
  • Cultivate close relationships with VIP guests, responding promptly to their needs and demands.
  • Provide cover as Night Manager during vacation or days off as required.


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