Luxury Fashion Experience Coordinator
4 days ago
Chalhoub Group is a leading partner and creator of luxury experiences in the Middle East. With a strong presence in the region, the Group has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands across various categories. This commitment to excellence has resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.
Job Description
As a Fashion Consultant at Chalhoub Group, you will play a vital role in delivering exceptional Guest Experience while achieving individual and collective sales targets. Your responsibilities will include driving client relationships within an omni-channel approach, providing pre-buying feedback on products, and ensuring adherence to Visual Merchandising (VM) guidelines and Standard Operating Procedures (SOPs).
Key Responsibilities:
- Collect data on customer behavior, top sellers, and slow movers to inform business reviews.
- Drive e NPS through people experience initiatives and culture.
- Ensure click and collect are conducted within Service-level Agreements (SLAs).
- Promote loyalty programs and stay up-to-date with app offerings.
- Support in-store marketing events and activations.
Requirements
To succeed in this role, you will need strong English communication skills and excellent communication skills. You will be expected to work collaboratively with the team to achieve sales targets and deliver exceptional Guest Experience.
Benefits
We offer a competitive benefits package, including health care, child education contribution, remote and flexible working policies, and exclusive employee discounts. We strive to provide a supportive and inclusive work environment that allows our employees to grow and develop their careers.
About Us
At Chalhoub Group, we value diversity and inclusion. We welcome applications from candidates who share our commitment to excellence and our passion for delivering exceptional customer experiences.
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