Customer Service Manager
6 days ago
About Us
Azadea Group is a leading lifestyle retail company with a presence in 13 countries across the Middle East and Africa.
Job Description
We are seeking a highly motivated Assistant Manager to join our team. The successful candidate will be responsible for providing exceptional customer service, managing inventory, and reporting operational issues.
Key Responsibilities
- Greet customers warmly and offer expert advice to assist in their purchase decisions
- Assist managers in maintaining inventories and placing product orders
- Report operational issues promptly and address customer complaints
- Prepare detailed reports on key performance indicators (KPIs), sales trends, and team productivity
Requirements
To be successful in this role, you will need:
- Fluency in English
- Strong product knowledge
- Bachelor's degree in a related field
- Five years of experience in Retail or a similar role
- Two years of experience in a managerial role
Benefits
We offer a competitive salary, benefits package, and opportunities for career growth and development.
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