Customer Service Manager

6 days ago


Manama, Manama, Bahrain Azadea Group Full time

About Us

Azadea Group is a leading lifestyle retail company with a presence in 13 countries across the Middle East and Africa.

Job Description

We are seeking a highly motivated Assistant Manager to join our team. The successful candidate will be responsible for providing exceptional customer service, managing inventory, and reporting operational issues.

Key Responsibilities

  • Greet customers warmly and offer expert advice to assist in their purchase decisions
  • Assist managers in maintaining inventories and placing product orders
  • Report operational issues promptly and address customer complaints
  • Prepare detailed reports on key performance indicators (KPIs), sales trends, and team productivity

Requirements

To be successful in this role, you will need:

  • Fluency in English
  • Strong product knowledge
  • Bachelor's degree in a related field
  • Five years of experience in Retail or a similar role
  • Two years of experience in a managerial role

Benefits

We offer a competitive salary, benefits package, and opportunities for career growth and development.



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