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Telecom Revenue Assurance Specialist
1 week ago
About RESO
RESO is a leading telecom company dedicated to providing innovative solutions for the modern world. We strive to ensure the integrity of our revenue streams and safeguard against fraudulent activities.
Job Description
- Data Analysis: Conduct in-depth analysis of telecom billing and usage data to identify anomalies, discrepancies, and potential revenue leakages.
- Revenue Assurance: Implement revenue assurance processes and controls to prevent revenue losses, ensuring that all billed revenue is captured accurately.
- Fraud Detection: Monitor telecom networks for unusual or suspicious activities, working closely with fraud detection systems to identify and mitigate potential threats.
- Documentation: Maintain comprehensive records of revenue assurance and fraud management activities, including findings, actions taken, and resolutions.
- Reporting: Prepare regular reports and presentations summarizing revenue assurance and fraud management metrics and trends for management review.
- Collaboration: Collaborate with cross-functional teams, including finance, IT, and operations, to resolve revenue assurance and fraud-related issues.
- Continuous Improvement: Identify process improvements and recommend enhancements to existing systems to enhance revenue protection and fraud prevention.
- Training and Development: Stay updated with industry trends, regulations, and best practices related to telecom revenue assurance and fraud management through training and self-study.
Requirements
- Analytical Skills: Strong analytical skills with the ability to interpret complex data and draw meaningful insights.
- Communication: Effective written and verbal communication skills to convey findings and recommendations clearly.
- Detail-Oriented: Exceptional attention to detail to spot irregularities in data and transactions.
- Team Player: Ability to work collaboratively within a team and across departments.
- Adaptability: Willingness to learn, adapt to new technologies, and stay current with industry trends.
- Basic IT Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with data analysis tools is a plus.
- Basic understanding of telecommunications networks and billing systems.
