Telecom Revenue Assurance and Fraud Management Analyst

4 days ago


Manama, Manama, Bahrain Zain Bahrain Full time

At Zain Bahrain, we are seeking a highly skilled Telecom Revenue Assurance and Fraud Management Analyst to join our team.

About the Role

This is an exciting opportunity for a motivated individual to play a crucial role in ensuring the integrity of our telecom company's revenue streams and safeguarding against fraudulent activities.

Main Responsibilities and Duties
  • Data Analysis: Conduct detailed analysis of telecom billing and usage data to identify anomalies, discrepancies, and potential revenue leakages.
  • Revenue Assurance: Implement revenue assurance processes and controls to prevent revenue losses, ensuring that all billed revenue is captured accurately.
  • Fraud Detection: Monitor telecom networks for unusual or fraudulent activities, working closely with fraud detection systems to identify and mitigate potential threats.
  • Documentation: Maintain comprehensive records of revenue assurance and fraud management activities, including findings, actions taken, and resolutions.
  • Reporting: Prepare regular reports and presentations summarizing revenue assurance and fraud management metrics and trends for management review.
  • Collaboration: Collaborate with cross-functional teams, including finance, IT, and operations, to resolve revenue assurance and fraud-related issues.
  • Continuous Improvement: Identify process improvements and recommend enhancements to existing systems to enhance revenue protection and fraud prevention.
Required Skills and Qualifications
  • Analytical Skills: Strong analytical skills with the ability to interpret complex data and draw meaningful insights.
  • Communication: Effective written and verbal communication skills to convey findings and recommendations clearly.
  • Detail-Oriented: Exceptional attention to detail to spot irregularities in data and transactions.
  • Team Player: Ability to work collaboratively within a team and across departments.
  • Adaptability: Willingness to learn, adapt to new technologies, and stay current with industry trends.
About Us

Zain Bahrain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region's first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly.



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