Customer Service Liaison

19 hours ago


Manama, Manama, Bahrain Alqattan accounting services Full time
Job Overview:

At Alqattan Accounting Services, we are committed to providing exceptional customer service and support to our clients. We are seeking a highly motivated and organized Customer Service Liaison to join our team.

  • Key Responsibilities:
  • Act as the first point of contact for clients, providing a warm and welcoming experience.
  • Manage a multi-line phone system, directing calls and taking messages for staff when necessary.
  • Maintain accurate records and update client information in a timely manner.
  • Collaborate with colleagues to ensure seamless communication and efficient operations.
  • Utilize office management software to track appointments, manage calendars, and maintain visitor logs.
  • Support administrative tasks such as data entry, filing, and document preparation.
  • Responsible for resolving client complaints and concerns in a professional and timely manner.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: At least 2 years of experience in a customer service role.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.


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