
Operations Supervisor
4 hours ago
We are seeking a highly motivated and experienced Shift Manager to join our team at Client Of Domo Ventures W.L.L. as part of our efforts to drive business growth and success.
About the Role:
As a Shift Manager, you will be responsible for overseeing the daily operations of our bar service, ensuring that all tasks are completed efficiently and effectively. Your primary focus will be on supporting the Bar Manager in achieving sales targets and maintaining high standards of cleanliness and customer satisfaction.
Key Responsibilities:
* Train and support new team members in their roles, providing guidance and feedback to ensure they meet expectations
* Develop knowledge and understanding of stock handling procedures, assisting with weekly counts, re-counts, and supporting the Bar Manager
* Support the Bar Manager in achieving daily, weekly, and monthly sales targets, completing other tasks as communicated
* Train new team members in all JQ Modules from E-Campus, maintaining strong brand and operational standards
* Maintain Daily Concept Workflow and usage of Trail to ensure controlled and stable daily SOP and high cleanliness standards within the bar
* Handle guest complaints communicated through online channels and in-store complaints
Requirements:
* Previous experience in F&B is essential, with a proven track record of delivering results in fast-paced environments
* Strong interpersonal and problem-solving abilities, with the ability to work well under pressure
* Excellent multitasking ability, with the capacity to handle multiple tasks simultaneously
* Problem-solving skills, with the ability to identify and resolve issues promptly
* Interpersonal relationship skills, with the ability to build strong relationships with colleagues and customers
* Attention to detail, with a focus on maintaining high standards of cleanliness and customer satisfaction
* Strong leadership ability, with the capacity to lead and motivate a team
* Organizational skills, with the ability to prioritize tasks and manage time effectively
What We Offer:
In addition to a competitive salary, we offer a range of benefits, including opportunities for career development and advancement.
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