Business Development Manager for Cafe Operations
5 days ago
Company Overview
At RESO, we're dedicated to delivering exceptional customer experiences across our cafe and restaurant outlets. We're seeking a highly skilled Business Development Manager to lead our operations team in achieving business growth and excellence.
Job Description:
The Business Development Manager will oversee daily operations across multiple locations, ensuring efficient service delivery and quality standards are met. This includes monitoring sales performance, analyzing customer feedback, and implementing cost control measures to maximize profitability.
Key Responsibilities:
- Operations & Business Performance: Oversee daily operations across multiple locations, ensuring efficient service delivery and quality standards are met.
- Team Leadership & Staff Management: Assist in recruitment efforts, train and develop store managers and staff, conduct performance evaluations, and ensure employee engagement.
- Customer Service & Quality Control: Ensure exceptional customer service, monitor food quality, presentation, and consistency across all locations.
- Marketing & Business Development: Work with marketing teams to execute promotional campaigns, identify opportunities to expand business operations, and improve revenue streams.
- Inventory & Supply Chain Management: Ensure proper inventory management and stock control at all outlets.
Required Skills & Qualifications:
- Bachelor's degree in Business Administration, Hospitality Management, or a related field.
- Minimum of 3-5 years in a managerial role in the cafe industry, preferably in international franchises.
- Strong leadership, communication, and problem-solving skills.
- Ability to manage multiple locations and teams effectively.
- Knowledge of P&L management, budgeting, and financial reporting.
- Proficiency in restaurant management software and POS systems.
Benefits:
We offer a competitive salary, comprehensive training program, and opportunities for career growth and development.
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