Airline Revenue Systems Lead

6 days ago

Manama, Manama, Bahrain RESO Full time
About the Role

This is a critical position in Revenue Management for overseeing and supporting Decision Support Systems used in driving Gulf Air Passenger and Revenue growth.

Main Objectives
  • Manage all systems utilized by the Revenue Management team, ensuring optimal system availability and performance.
  • Ownership of Gulf Air critical Passenger and Revenue data and development of reports and presentations for Revenue Management, Commercial, and Gulf Air Executive management teams.
  • Leading and liaising with various System vendors related to Revenue Management.
Main Duties
  • Lead and coordinate the development and maintenance of Gulf Air critical systems within Revenue Management with the relevant System vendors.
  • Responsible for identifying, analyzing, and leading Gulf Air's ADM policy with respect to Agency Abuses and process enhancements.
  • Take ownership to document requirements and develop systems in coordination with the relevant vendors.
  • Lead the continuous assessment of systems performance in terms of response times and accuracy of inputs and outputs which play a major role in Passenger and Revenue growth.
  • Own the coordination of cross-departmental activities, ownership, and accountability in mapping different violations in the Gulf Air's ADM policy.
  • Coordinate across different teams such as GFG Technology & Digital Services and Revenue Optimizer, Fares & Contract Manager users at HDQ and in the outstations to ensure necessary support for Decision Making impacting Gulf Air's Revenue and passenger growth.
  • Take ownership of testing and implementation of critical business requirements.
  • Lead the technical support and configuration for GF outstations with respect to Reservations, Contract Manager, and Groups Management Systems.
  • Manage and lead Revenue Management Systems projects related to Revenue Optimizer, Revenue Integrity, Dynamic Availability, Sabre Sonic Inventory, Contract Manager, Fares Manager, Merchandizing Manager, etc.
  • Own the Configuration and Maintenance of critical Business Rules, System Strategies, and other system configurations in Revenue Optimizer, Revenue Integrity, Dynamic Availability, and Sabre Sonic Inventory Systems to enhance/protect Inventory Availability and quality revenue.
  • Take ownership of tracking and reporting critical KPIs such as Daily, Weekly, Monthly, and other ad-hoc reporting for Pricing & Revenue Management and the wider Commercial Teams including other stakeholders in the Gulf Air Group and its subsidiaries.
  • Influence Network Revenue Management strategy through interaction with key personnel in Pricing, Tariffs, Interline/Offline, and Revenue Management teams.
  • Take over Manager Revenue Management Systems responsibilities in his/her absence and other tasks related to Revenue Management Systems domain as required.

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