Private Estate Host

2 days ago

Manama, Manama, Bahrain RESO Full time

Job Summary

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We are seeking a highly skilled and experienced Luxury Residence Manager to join our team at Raffles Al Areen Palace Bahrain. As a key member of our Housekeeping department, you will be responsible for ensuring that all villas are properly cleaned and set up to meet the highest standards of quality and excellence.

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Key Responsibilities

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The successful candidate will be responsible for:

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  • \
  • Ensuring that all villas are properly cleaned and set up at all times, in line with Raffles' Standard Operating Procedures and within LQA standards.\
  • Maintaining health and safety requirements, including knowledge of chemical usage and proper storage.\
  • Managing audit requirements, including inventory tracking and record-keeping.\
  • Coordinating special requests and exceeding guest expectations.\
  • Cleaning and maintaining working equipment.\
  • Reporting any damage or loss immediately.\
  • Removing room service clearance promptly.\
  • Communicating vital information on guest logs and completing final stay summaries.\
  • Attending department briefings and meetings.\
  • Participating in online training and professional development.\
  • Performing other duties as assigned by management.\
    • \

Requirements

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To succeed in this role, you must possess:

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  • A positive personality with excellent attention to detail and ability to work under pressure.\
  • Good organizational skills, problem-solving abilities, and engagement with guests to anticipate their needs.\
  • Commitment to meeting and exceeding performance standards.\
  • Adherence to Standard Operating Procedures.\
  • Ability to work in a multi-cultural workforce.\
  • High level of integrity, creativity, enthusiasm, dedication, time management, teamwork, flexibility, and support for continuous improvement.\
  • Knowledge of Opera Property Management System preferred.\
  • Strong listening skills and ability to develop own professional skills and abilities.\
  • Perfectly fluent in English.\
    • \

Benefits

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We offer a comprehensive package of benefits, including:

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  • An employee benefit card offering discounted rates in Accor worldwide.\
  • Learning programs through our Academies.\
  • Opportunities to develop your talent and grow within your property and across the world.\
  • Ability to make a difference through our Corporate Social Responsibility activities.\
    • \

Why Join Us

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Raffles Al Areen Palace Bahrain is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from talented individuals who share our passion for delivering exceptional guest experiences.

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