Retail Business Operations Director

1 week ago


Manama, Manama, Bahrain Procapita Group Full time

At Procapita Group, we're seeking a highly skilled and experienced Operations Manager to lead the daily operations of our nuts and sweets retail business.

Job Summary

This role involves strategic planning, team leadership, process optimization, and profitability enhancement while maintaining brand standards and operational excellence. The successful candidate will be responsible for overseeing and managing all retail operations, ensuring smooth execution of daily activities, and implementing operational strategies to enhance business performance and customer experience.

Key Responsibilities:
  • Oversee and manage all retail operations, ensuring smooth execution of daily activities.
  • Implement operational strategies to enhance business performance and customer experience.
  • Develop and execute efficiency initiatives to optimize costs and increase profitability.
  • Monitor and analyze key performance indicators (KPIs) to drive continuous improvement.
  • Ensure compliance with health, safety, and quality standards.
  • Lead, train, and motivate store managers and staff to enhance productivity and customer service.
  • Establish and maintain strong relationships with suppliers, vendors, and stakeholders.
  • Develop contingency plans to mitigate risks and operational disruptions.
  • Manage budgets, cost controls, and financial performance metrics.
  • Foster a culture of excellence, teamwork, and customer-centric service.
Qualifications & Skills:
  • A minimum of 7 years of progressive experience in retail stores, specifically in the nuts and sweets business.
  • A proven record of success in achieving sales targets as desired by the business.
  • A valid driving license.
  • Experienced in managing multiple locations within a nuts and sweets retail business.
  • Strong financial acumen with experience in budget management and cost control.
  • Hands-on experience with inventory management and supply chain operations.
  • Knowledge of industry trends, customer preferences, and emerging market dynamics in the nuts and sweets sector.

We're looking for a seasoned professional with a passion for delivering exceptional results and driving business growth. If you have a track record of success in retail operations and are passionate about leading high-performing teams, we'd love to hear from you



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