Online Account Manager

2 weeks ago

Manama, Manama, Bahrain Delivery Hero Full time $80,000 - $120,000 per year
Company Description

talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Role Summary

We are looking for an Online Account Manager to join our team and be part of our growth. If you're an individual who is hungry for a new adventure, a multinational workplace is waiting for you.

What's On Your Plate?

  • Conduct business reviews for high value vendors and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability, and market share.
  • Maintain continuous business relationships with vendors.
  • Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between vendors and company
  • Make sure that the menu of the vendors are up to date at all times
  • Monitor and ensure price and assortment parity
  • Optimize the vendor operation (coverage area, delivery time, prep time, etc).
  • Discuss with the store the option to invest in in-store branding by demonstrating its potential to enhance customer acquisition and increase brand recognition 
  • Ensure campaigns have the highest visibility (marketing brief, banners)
  • Generate vendor coupons, promotions, and vouchers from existing vendors
  • Forecast and procure the right deals and vendors for NCR
  • Maintain accurate records of all NCR and prospecting activities including:

    - Sales calls

    - Sales expense report

    - Presentations
  • Coordinate with the vendor, if the vendor is live or active on talabat, checking and resolving the reason, such as shutdown or stopped delivery.
  • Ensure vendors have monthly sales
Qualifications

What Did We Order?

  • Bachelor's Degree within Business Administration or any other related field
  • Minimum of 3+ years' experience within Sales
  • Negotiation Skills
  • Ability to meet deadlines and Flexibility
  • Communication skills (Written and Verbal)
  • Strong analytical skills
  • Excel Skills

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