Sales Manager

Company Description

Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.

The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.

Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.

The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.

Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.

Job Description

The Role

• Under the general guidance and supervision of the Director of Sales, implements all sales activities and maximizes business opportunities in the specific area of responsibility.
• To drive, manage and maintain robust positive relations with all travel trade key accounts and business partners of MH&R and the hotel.
• Generates and maintains customers of travel trade segment through various sales activities (face to face sales calls, telephone calls, entertainment)
• Maintains a high level of exposure for the hotel through direct sales, telephone, fax, and written communications.
• Ensures comprehensive and complete coverage of own portfolio covering all departments and accounts' management for a comprehensive client servicing, achieving targets and maximum productivity
• Provide service that is sincere, warm and enthusiastic, ensuring guests' & colleague's satisfaction at all times.
• Take time to familiarise yourself with all guests and colleagues, and be committed to service excellence.
• To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
• To generally promote and ensure good inter-departmental relations
• To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
• To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
• Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and employees.
• Maintains professional business confidentiality.
• To adhere to Company and Hotel rules and regulations at all times.
• Good knowledge of S&C, Microsoft Office and Microsoft outlook. Uses technology available for reports, communication and client correspondences.
• Flexible to adapt to sudden increase in working hours as per business needs

Key Deliverables and Responsibilities

Planning & Organizing:

• As directed, plans sales trips or attends trade shows and exhibitions under the direct approval and guidance of the DOS and where applicable in coordination with International Sales Offices.
• Arranges site inspections of hotel and hosts trips
• Responsible for developing potential clients database for future business opportunities
• Attends major travel functions and promotional events (i.e. trade shows) and promotes sales (rooms, catering and other facilities and services) for the hotel.
• Ensures that selling strategies are adhered to during negotiations and up selling opportunities whenever possible.
• Attends all pre and post – MICE, as required, arranged by the Event's Management Department
• Attends major travel functions and promotional events (i.e. trade shows) and promotes sales (rooms, catering and other facilities and services) for the hotel.

Qualifications

• Bachelor's Degreein Hospitality Management
• Minimum of three years of hotel sales experience
• Proven ability to build relationships and find new business: prospecting, networking, site inspections and sales calls
• Excellent verbal and written communication skills and strong attention to detail
• Keep abreast of industry trends and share information with all staff
• Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously
• Proactive mindset to anticipate and support changes in our business
• Conformity to the highest standards of personal integrity and ethical behavior
• Exceptional customer service abilities

Additional Information

Why work for Accor?

When you become one of our Heartists, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists program is the benefits program dedicated to Accor Heartists. It provides employees with the opportunity

to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).