Front Office Supervisor

Found in: beBee jobs BH - 2 weeks ago


Manama, Manama, Bahrain Hilton Full time

A Front Office Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.


What will I be doing?

As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Office Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Supervise Front Desk operations during your assigned shift to a consistently high standard
  • Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
  • Advise your shift team of any special events or VIP Guests in the hotel that day
  • Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
  • Maximize sales revenues through up-selling and marketing program
  • Manage Guest requests, inquiries, and complaints promptly and completely
  • Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service

What are we looking for?

A Front Office Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Front Office experience in the hotel, leisure, and/or retail sector
  • Strong commercial/business awareness and demonstration of sales capabilities
  • Calm, organized work ethic with the ability to prioritize and meet deadlines
  • Excellent supervisory, inter-personal, and communication skills
  • A passion for delivering exceptional levels of Guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • A relevant supervisory/management certificate/diploma or degree



What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all


  • Guest Relations Supervisor

    Found in: beBee jobs BH - 2 weeks ago


    Manama, Manama, Bahrain Hilton Full time

    A Guest Relations Supervisor directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Relations Supervisor, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure...

  • Associate Supervisor – Workover

    Found in: beBee jobs BH - 1 week ago


    Manama, Manama, Bahrain Tatweer Petroleum Full time

    Job SummaryBecome knowledgeable of best practices in well pulling, well repair and stimulation. Learn root cause failure analysis and working economic evaluations. Become familiar chemicals and uses. Become familiar with downhole equipment and associated applications. Become familiar with wireline operations to be able to witness operations. Ensure HES...

  • Guest Service Executive

    Found in: beBee jobs BH - 2 weeks ago


    Manama, Manama, Bahrain Hilton Full time

    A Guest Service Executive supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out.What will I be doing?As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the...

  • Supervisor – Contracts

    Found in: beBee jobs BH - 2 weeks ago


    Manama, Manama, Bahrain Tatweer Petroleum Full time

    Job SummaryProvide fit for purpose Company Commitments (Contracts, Purchase Orders, and Service Orders etc.) to the SCM Department to meet the specific demands and requests of the Proponent. Contract life-cycle management.Position RequirementsEducationDiploma or University Degree in Engineering or Geology or Law/ Contracts.Experience5+ years experience as an...

  • Web Developer/IT

    Found in: beBee jobs BH - 2 weeks ago


    Manama, Manama, Bahrain Gadget Express Full time

    Job SummaryIT RelatedDevelop & Maintain Portfolio Management systems. Will require a very good understanding of OO principles, and development experience in .NET. Require very good understanding of SQL queries, stored procedures, functions, Triggers, and Linked Server. Experience in using Crystal Reports XI R2 is highly desirable. Assist different...

  • Associate Engineer – Mechanical Construction

    Found in: beBee jobs BH - 1 week ago


    Manama, Manama, Bahrain Tatweer Petroleum Full time

    Job SummaryReceive on job training to gain knowledge and experience through 'doing' and undertaking on and off job training on the followingInterprets engineering drawings in order to ensure that the scope of work is completed in its entirety in accordance with Tatweer Petroleum specifications and requirements. Interacts orally and in writing with...

  • Associate Engineer – Civil Construction

    Found in: beBee jobs BH - 1 week ago


    Manama, Manama, Bahrain Tatweer Petroleum Full time

    Job SummaryReceive on job training to gain knowledge and experience through 'doing' and undertaking on and off job training on the following:Interprets engineering drawings in order to ensure that the scope of work is completed in its entirety in accordance with Tatweer Petroleum specifications and requirements. Interacts orally and in writing with...

  • Rotana Careers – Finance – Accounts Receivable

    Found in: beBee jobs BH - 2 weeks ago


    Manama, Manama, Bahrain Rotana Hotels Full time

    Job DescriptionWe are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As an Accounts Receivable you are responsible to review the city ledger, prepare invoices and verify purchase slips in a smooth and...

  • Site Engineer

    Found in: beBee jobs BH - 2 weeks ago


    Manama, Manama, Bahrain Al Hassanain Full time

    Job SummaryEngineer specialized in Earthworks, Marine & Offshore Pipeline Works, sheet piling and concrete piling in Marine field and earthworks Conduct daily tool-box talk & risk assessment of the project along with safety officer Ensure safety of the work site and ensure works to be carried out as per risk assessment and safe working procedure Doing the...

  • Cosmetics Outdoor Sales Executive

    Found in: beBee jobs BH - 2 weeks ago


    Manama, Manama, Bahrain Red Castle Full time

    Job SummaryTo maximize sales & distribution from a portfolio of accounts in accordance with agreed targets and maximize the company profitability.Develop the report for the past day activities i.e.: sales, coverage, distribution, problems faced, maintenance requirements at the saloon etc..... Submit the report and discuss with the immediate supervisor....

  • Civil Engineer – Maintenance

    Found in: beBee jobs BH - 2 weeks ago


    Manama, Manama, Bahrain The Bahrain Petroleum Company (Bapco) Full time

    Job SummaryThe successful incumbent will provide a detailed a detailed technical and commercial service in coordinating Civil, Works related to Shutdown and Major Maintenance including both Project and Routine Works (Investment and Expense) from inception to completion.Key AccountabilitiesProviding guidance and advice to Civil Supervisors to ensure that on...

  • Construction Manager

    Found in: beBee jobs BH - 2 weeks ago


    Manama, Manama, Bahrain Al Hassanain Full time

    Job SummaryAssisting the Project Manager in all aspects for the successful planning & execution of the project Coordinate, plan, and manage schedules for contractors and subcontractors Construction Manager has to make full effort to optimize the resources (manpower, equipment and materials) from start to finish of the project. Coordinate & reporting to...

  • Accountant and Administration

    Found in: beBee jobs BH - 1 week ago


    Manama, Manama, Bahrain Organic Pizza Full time

    Job SummaryKeeps records of financial transactions for establishment by performing the following duties and supports the Chief AccountantKey areas of responsibilityMaintains & Updates all financial transactions posted (including Receivables) in a timely manner Assists the Chief Accountant in the preparation of Balance Sheet & Profit and Loss Report Assists...

  • Loss Prevention

    Found in: beBee jobs BH - 2 weeks ago


    Manama, Manama, Bahrain The Ritz-Carlton Bahrain Full time

    Job SummaryManages security/loss prevention operations on a daily basis. Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Maintains logs, certifications and documents required by law and Standard Operating...


  • Manama, Bahrain Gulf Court Hotel Full time

    **Requirements**: - Nature and length of previous experience: 0-2 years of experience in similar field - Specialist knowledge: Proficiency in MS office and Opera - Language Fluency: English Arabic is a plus - Current Location: Bahrain only apply **Job Types**: Full-time, Contract, Permanent **Experience**: - Hotel: 2 years (preferred) - Front Office: 2...

  • Site Supervisor

    2 weeks ago


    Manama, Bahrain Engineering and Architecture Consultancy Office Full time

    **Job Brief** A leading Engineering Consultancy Office in Bahrain is looking for a Site Supervisor specialized in supervising Civil Engineering works to work with their team of Architects & Engineers and supervise our under-construction projects. If you hold a bachelor's degree in Civil Engineering, have ample experience in site supervision and previously...


  • Manama, Bahrain ERA PROJECTS Full time

    Greeting and assisting of clients/ visitors in a professional and friendly manner Direct persons to correct destination Direct phone inquiries to the appropriate staff members Maintain the reception area neat and tidy Perform other clerical front office duties such as filing, photocopying, scanning, etc. Prepare the minutes of meetings Perform other...


  • Manama, Bahrain Arab Banking Corporation Full time

    -Arab Banking Corporation Manama, Bahrain Posted 1 hour ago Permanent Competitive - R - POSTED BY - Ronza Saif - RecruiterFollowSupport Kondor+ and K+ TP, Treasury Front Office to Back Office system from Finastra, at Bank ABC HO and for the branches/subsidiaries on a day-to-day basics. **Responsibilities**: K+ & K+ TP Specialist - Providing technical...

  • Front Office Assistant Wyndham Garden Manama Bahrain

    Found in: beBee S BH - 4 weeks ago


    Manama, Capital, Bahrain Wyndham Hotels Full time

    Wyndham Hotel & Resorts is now seeking a Front Office Assistant, to join our team at Wyndham Garden in Manama, Bahrain. Job Summary The Front Office Assistant is responsible for providing attentive, courteous and efficient service to all guests and coordinating the duties of the front desk. This is inclusive of assisting the Guest Service Manager...


  • Manama, Bahrain Gulf Hotel Bahrain Convention and Spa Full time

    Arabic Speaker - Sells, receives, processes reservation forms and arrival slip; confirms room reservations made by clients over the telephone, through letters/telex and/or over the desks. - Ensures the highest possible occupancy without overbooking according to set Procedures regarding: v Early departures v Extension of stay (to update the reservation...


  • Manama, Bahrain Al Safir Hotel & Tower Full time

    Greeting clients and setting a positive office atmosphere - Check-in and Check-out guests based on their requests. - Answering the phone, taking messages and redirecting calls to respective offices - Organizing and maintaining files and records and updating them when necessary - Creating and maintaining updated documents and spreadsheets - Overseeing the...


  • Manama, Bahrain Al Safir Hotel & Tower Full time

    Greeting clients and setting a positive office atmosphere - Check-in and Check-out guests based on their requests. - Answering the phone, taking messages and redirecting calls to respective offices - Organizing and maintaining files and records and updating them when necessary - Creating and maintaining updated documents and spreadsheets - Overseeing the...

  • Night Supervisor

    7 days ago


    Manama, Bahrain Hilton Full time

    A Night Supervisor supervises night-hour assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. **What will I be doing?** As Night Supervisor, you will supervise night-hour assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through...


  • Manama, Bahrain Asdal Gulf Inn Full time

    1. Conducts shift briefings to ensure hotel activities and operational requirements are known. - Supervise front office operations during assigned shift including: - Maintenance of guest information - Maintenance of information about local events - Compile occupancy statistics - Supervise the use of he public address system - Supervise group bookings -...


  • Manama, Bahrain Foreign & Commonwealth Office Full time

    Job Description (Roles and Responsibilities) The British Embassy Bahrain has a vacancy for Estates Manager, job grade Executive Officer (EO). This challenging but rewarding position is high profile across the Embassy, external suppliers, and other key contacts. Reporting to the Embassy’s Head of Corporate Services (HCS) and upwards to the Deputy Head of...

  • F&b Supervisor

    1 day ago


    Manama, Bahrain Habara Hotel & Restaurant Management W.L.L. Full time

    **Job description**: - Coordinate Food and Beverage Options - Manage Food and Beverage Inventory - Monitor Adherence to Regulations - Ensure adherence to food sanitation and safety guidelines. - Resolve customer complaints or concerns. - Manage front line staff. - Managing restaurant staff's work schedules. - Conducting regular inspections of the restaurant...

  • Housekeeping Floor Supervisor

    Found in: beBee S BH - 4 weeks ago


    Manama, Bahrain Hilton Full time

    Housekeeping Floor Supervisor What will I be doing?As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards:   Allocate work duties to Team Members Perform routine...


  • Manama, Bahrain Bonapal W.L.L. Full time

    **Qualifications**: √ Must have a previous minimum 1-year experience as Reservations Sales Agent or Front Office Agent in 5 Star or 4 Star Hotel √ Must have Opera PMS minimum 1-year experience √ Arabic Speaker is preferred The shortlisted applicants will be contacted. **Experience**: - Reservations or Front Office Agent: 1 year (required)


  • Manama, Bahrain Tilt Marine Full time

    We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. The Receptionist is responsible for answering inquiries of callers, customers, visitors and other interested parties and transferring to the right department. **Key Accountabilities** - Ensure to welcomes guest...


  • Manama, Bahrain Wadi Al Salam Industries Full time

    Job Title: Soap Bar Manufacturing Production Supervisor Job Overview: Our company is seeking a Soap Manufacturing Production Supervisor with experience overseeing the production of high-quality soap bar products. This position will be responsible for ensuring that manufacturing processes are efficient and effective, meeting production targets while adhering...

  • Supervisor

    7 days ago


    Manama, Bahrain Cantine Full time

    **Responsibilities**: - Supervise and coordinate the activities of front-of-house staff to ensure efficient service and guest satisfaction. - Train, mentor, and motivate team members to deliver exceptional service and uphold our standards of excellence. - Assist in managing reservations, seating arrangements, and guest inquiries. - Monitor dining areas to...

  • Associate Supervisor

    Found in: beBee S BH - 3 weeks ago


    Manama, Bahrain Tatweer Petroleum Full time

    Job Summary Become knowledgeable of best practices in well pulling, well repair and stimulation. Learn root cause failure analysis and working economic evaluations. Become familiar chemicals and uses. Become familiar with downhole equipment and associated applications. Become familiar with wireline operations to be able to witness operations. Ensure HES...

  • F&b Supervisor

    1 day ago


    Manama, Bahrain The Club Full time

    **Job Vacancy: Food & Beverage Supervisor** **Key Responsibilities**: - Supervise food and beverage operations to ensure quality service and standards while delivering a guest experience that is unique. - Ensure compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. - Maintain...


  • Manama, Bahrain Ahli United Bank Full time

    Officer, Digital Customer Experience **Role Statement** **Principal Responsibilities** **1. Digital Marketing Development** - Assist the creation, development, and implementation of digital marketing plans. - Allocation of digital marketing budget per plan in accordance to business priorities and associated marketing campaigns - Monitoring of marketing...