Director of sales

3 days ago


Manama, Bahrain RESO Full time

We are seeking an experienced Director of Sales & Marketing to lead our Sales & Marketing efforts in Bahrain. In this role, you will oversee all Sales & Marketing activities, including promotions and sponsorships, ensuring the department operates efficiently and effectively.

Main Responsibilities:

  • Communicate business goals and updates clearly to the Corporate Commercial Team, Global Sales Offices, and property-based Sales & Marketing teams.
  • Maintain comprehensive knowledge of room types, restaurants, conference, and event facilities, as well as current market rates.
  • Cultivate open communication channels to address customer complaints, compliments, and feedback, collaborating with relevant departments for efficient resolution.
  • Develop innovative ideas and suggestions to enhance guest and staff satisfaction and improve service quality.
  • Analyze guest feedback closely, communicate results, and make recommendations for resort improvements.
  • Participate in training and development programs to enhance personal and departmental standards.
  • Ensure team members possess the necessary skills to meet or exceed organizational and guest expectations.
  • Suggest recommendations to management for modernizing equipment, service methods, and presentation to enhance guest satisfaction.

About You:

  • A degree in Business Administration and/or Hospitality Management is required.
  • At least five years of experience in the international luxury hospitality sector, ideally with exposure to the MENA region.
  • Proven skills in team leadership, coaching, development, recruitment, and alignment within Sales, Marketing, and Revenue teams.
  • Experience in strategic commercial planning and execution.

About Us:

We offer a competitive salary, paid in Bahraini Dinar (BHD), the local currency of Bahrain. In addition, we offer reduced hotel rates across our properties globally, excellent leave and healthcare package, flights home, accommodation allowance, life insurance, 50% discount off Jumeirah F&B Outlets, and reduced hotel rates.

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