Franchise Hotel
4 weeks ago
This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.
By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.
About UsJoin Crowne Plaza, one of the largest and best-loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally, Crowne Plaza is the perfect base to connect on business, pleasure, or a blend of both. We've thoughtfully designed our spaces to encourage, support, and celebrate great connections. We're also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style 'Dare to Connect' supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests. In our hotels, you'll find a team that is people-first, professional, and inclusive, feeling part of our global community. If you are inventive and love to connect and collaborate, you'll feel at home and excel at Crowne Plaza.
Your day-to-day- Prepare all administration documents required by the Hotel sales team
- Attend to telephone, fax, email inquiries in a timely manner
- Coordinate all familiarizations and site inspections as required
- Attend monthly sales meetings
- Attend to all sales department mail and maintain a correspondence database
- Assist with direct mail campaigns
- Maintain filing systems (manual and electronic)
- Manage and maintain the database
- Create artwork and input collateral for flyers for direct mail purposes & assist with promotional activities for rooms & conference
- Maintain and update promotional flyers
- Maintain stock of printed material
- Distribute sales leads
- Work in line with business needs
- A confident communicator with strong interpersonal skills
- Business language and tools acumen
- Bachelor's Degree or higher qualification in hospitality or a related field
- At least 1 year of experience in a sales setting or related field
- Additional qualifications per brand standards may be required
- Demonstrate service attributes in accordance with industry expectations and company standards
- Comply with Hotel Rules and Regulations and provisions in the Employment Handbook
- Maintain high standards of personal grooming and appearance as per company standards
- Adhere to Time and Attendance Policies
- Participate actively in training and development programs for self-improvement
We provide everything needed for your success — a competitive salary, a wide range of benefits, and a supportive work environment. We are committed to creating inclusive teams that celebrate differences and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and value diversity in our workforce.
Join us and become part of our hotel family. If you believe you'd be a great fit even if you don't meet every single requirement, we encourage you to apply and start your journey with us today.
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