Store Operations Manager

2 days ago

Manama, Manama, Bahrain Gulf Marketing Group Full time

Company Overview

Gulf Marketing Group (GMG) is a global well-being company that operates across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Its vision is to inspire people to win in ways that make the world better.

Job Description

The Store Operations Manager plays a critical role in achieving financial objectives by communicating store targets to the team and driving sales. They oversee all point of sales activities, ensuring compliance with cash handling, fraud, and theft prevention standards.

Responsibilities

  • Communicate store targets to the team and drive sales to achieve financial objectives
  • Maintain proper loss prevention standards and ensure compliance with cash handling, fraud, and theft prevention standards
  • Oversee and monitor all point of sales activities, including sales transactions, tracking customer orders and payments, registering sales, maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback, etc.
  • Regularly audit own store administration and resolve any issues; assist in carrying out annual stock counts and spot checks
  • Monitor and handle customer complaints and take corrective action in line with policy; resolve customer complaints and respond to feedback in a timely and professional manner
  • Track and evaluate brand sales performance, research market trends and competitor trading activities to identify critical business factors and propose action plans to increase sales and profitability
  • Monitor and analyze sales reports and provide insights to maximize stock potential; report on the performance of new and core collections
  • Maintain window and in-store displays to a high standard in line with merchandising guidelines
  • Oversee and monitor the inventory management in the store (stock availability, order management, back store management, stock movement within store)
  • Ensure accurate stock merchandise and management (stock aging, stock loss, space management) within the store
  • Coordinate with facilities department on repairs or replacements of furniture or equipment; support company maintenance standards/programs to optimize asset life
  • Maintain staffing levels consistent with operational needs to ensure exceptional customer service; prepare schedules and ensure adequate shift coverage
  • Ensure seasonal peaks and important promotional events are taken into account when preparing forecasts and staff rosters
  • Ensure that the team is adequately trained in inventory management techniques such as in-bound movement of goods, receiving, stocking, restocking, transfers, and managing inventory discrepancies
  • People Management
  • Define goals and key performance indicators for each member of the team and ensure effective implementation of GMG's performance management process
  • Develop talent within the team by providing guidance, mentoring, and coaching to achieve the defined goals
  • Drive a culture of feedback and coaching in the Business Unit/Department by providing feedback on an ongoing basis, identifying development needs, and coaching the employees on the areas of improvement

Requirements

  • Proven experience in store operations management, preferably in a retail environment
  • Strong leadership and communication skills
  • Ability to work under pressure and meet deadlines
  • High level of integrity and professionalism

Benefits

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment

  • Store manager

    4 days ago

    Manama, Manama, Bahrain RESO Full time

    Job Summary & Purpose: To lead, inspire and motivate the store team to deliver highest level of customer service. To effectively manage the support departments of store operations focusing on operational efficiency: Store management includes Cashiers, Inventory, Customer Care, Visual Merchandising and Security for operational efficiency. Key Performance...

  • Store manager

    1 week ago

    Manama, Manama, Bahrain RESO Full time

    Job Description POSITION OBJECTIVEAchieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales. Implement operating procedures at the store as per the company and Brand standards. Promote the Loyalty Program of the company for maximizing...

  • Store manager

    1 week ago

    Manama, Manama, Bahrain Apparel Group Full time

    POSITION OBJECTIVEAchieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales. Implement operating procedures at the store as per the company and Brand standards. Promote the Loyalty Program of the company for maximizing loyalty and repeat...

  • Retail Store Operations Manager

    3 days ago

    Manama, Manama, Bahrain TASC Outsourcing Full time

    Company Overview:TASC Outsourcing is a leading provider of innovative solutions, dedicated to delivering exceptional results. Our commitment to excellence drives us to seek top talent who share our vision.Job Description:The ideal candidate will be responsible for driving sales performance, ensuring customer satisfaction, and overseeing staff training and...

  • Store manager

    1 week ago

    Manama, Manama, Bahrain RESO Full time

    Job Description POSITION OBJECTIVEAchieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales. Implement operating procedures at the store as per the company and Brand standards. Promote the Loyalty Program of the company for maximizing...

  • Assistant store manager

    6 days ago

    Manama, Manama, Bahrain RESO Full time

    BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour,...

  • Retail Store Operations Manager

    2 days ago

    Manama, Manama, Bahrain Alabbar Enterprises & ANOTHER Full time

    The ideal candidate for this role at Alabbar Enterprises & another will possess at least 3-5 years of experience in a retail confectionary in the UAE and GCC. A strong understanding of retail operations, effective communication skills in English, and excellent physical fitness levels are also essential.Key ResponsibilitiesTo set an example and encourage all...

  • Assistant store manager

    6 days ago

    Manama, Manama, Bahrain Damas Jewellery Full time

    Direct message the job poster from Damas Jewellery Job Overview: We're looking for an experienced Assistant Store Manager to oversee daily operations, drive sales, manage staff, and ensure excellent customer service. This role requires strong leadership, inventory management, and a focus on achieving store goals while maintaining a positive work environment....

  • Store manager

    7 days ago

    Manama, Manama, Bahrain Alabbar Enterprises & ANOTHER Full time

    Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Social House, Candylicious, Ethan Allen, Yogurtland, and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Caya, Two Bistro, Karak House, Parka, Social House, Gia, Markette, Carpo, Angelina, Ganache Chocolatier, Krema, and Kuku under...

  • Assistant store manager

    4 days ago

    Manama, Manama, Bahrain Majid Al Futtaim Fashion Full time

    Store Performance – Driving Sales• Assist in developing the store as a profitable outlet with an aim to achieve set sales targets and analysis of This Year v's Last Year, ATVs' and ATUs'.• Ensure accurate knowledge of Brand performance, best sellers and stock levels to assist in generating ideas and action plans to increase overall sales.• Deliver a...

  • Store manager

    1 week ago

    Manama, Manama, Bahrain RESO Full time

    ABOUT THE COMPANY: Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Social House, Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Caya, Two Bistro, Karak House, Parka, Social House, Gia, Markette, Carpo, Angelina, Ganache Chocolatier, Krema...

  • Store manager

    7 days ago

    Manama, Manama, Bahrain Alabbar Enterprises Full time

    Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Social House, Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Caya, Two Bistro, Karak House, Parka, Social House, Gia, Markette, Carpo, Angelina, Ganache Chocolatier, Krema and Kuku under its...

  • Deputy store manager

    2 days ago

    Manama, Manama, Bahrain Gulf Marketing Group Full time

    GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG's investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer...

  • Luxury Retail Store Manager

    4 days ago

    Manama, Manama, Bahrain RESO Full time

    Company OverviewWe are a leading luxury partner across the Middle East, with over 600 stores and 300 brands. Our goal is to deliver exceptional service excellence to our partners and delight customers through technology and data-driven operations.Job DescriptionAs a Store Manager at Chalhoub Group, you will drive store business growth by building loyal VIP...

  • Store supervisor

    1 week ago

    Manama, Manama, Bahrain Gulf Marketing Group Full time

    GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG's investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer...

  • Store Team Leader

    3 days ago

    Manama, Manama, Bahrain RESO Full time

    Job Summary & Purpose:To lead, inspire and motivate the store team to deliver exceptional customer service.Main Responsibilities:Lead, inspire and motivate store teams to achieve top-line targetsMonitor and review activities of all support functions against pre-determined targets, focusing on productivity increase and improving efficiencyWork closely with...

  • Store supervisor

    2 weeks ago

    Manama, Manama, Bahrain RESO Full time

    Job Title: Store SupervisorAbout Us: Alabbar Enterprises is a UAE-based group that represents established retail brands, including Candylicious. Our company operates in Bahrain and offers a unique shopping experience for customers and employees.Job Purpose: The Supervisor contributes to store success by assisting the Brand Operations Manager in leading a...

  • Store supervisor

    1 week ago

    Manama, Manama, Bahrain Chalhoub Group Full time

    INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion,...

  • Store supervisor

    1 week ago

    Manama, Manama, Bahrain RESO Full time

    INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion,...

  • Store supervisor

    2 days ago

    Manama, Manama, Bahrain Alabbar Enterprises & ANOTHER Full time

    Store Supervisor | Candylicious | Bahrain Full time ONSITEABOUT THE COMPANY: Alabbar Enterprises is a UAE-based group that represents established retail brands like Ethan Allen, Candylicious, Yogurtland, Garrett Popcorn Shops, and Garrett Gold. It is also the parent company of multiple F&B concepts like Caya, Two At Symphony, Karak House, Parka, Social...