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Cluster general manager

1 month ago

Manama, Manama, Bahrain Minor International Full time
Job Description Operational & Financial Management Strong knowledge of budgeting, financial analysis, and P&L management to maximize profitability. Ability to optimize resources and ensure high standards across all hotel operations, including F&B, wellness, and beach club facilities. Leadership & Team Development Skilled in recruiting, training, and leading diverse teams, with a focus on delivering top-tier service and a guest-centric culture. Proven track record in team motivation, conflict resolution, and fostering a collaborative environment. Guest Services & Brand Representation Deep commitment to maintaining brand standards for both Avani and Tivoli, ensuring a memorable guest experience that aligns with each brand's identity. Exceptional customer service skills, with the ability to address guest concerns and exceed expectations. Pre-Opening & Project Management Expertise in pre-opening processes, including establishing SOPs, onboarding, and coordinating with contractors and project teams. Strong organizational skills to ensure smooth operational launches for both hotels and shared facilities. Community & Stakeholder Relations Skilled in establishing and nurturing relationships with local authorities, stakeholders, and community partners, such as Edamah. Ability to serve as a brand ambassador for Avani and Tivoli within the Bilaj Al Jazayer development and the broader Bahrain market. Market Knowledge Familiarity with the Bahrain hospitality landscape and insights into regional trends, guest preferences, and tourism dynamics. Knowledge of hospitality technology, management software, and compliance standards within the Gulf region. Desired Candidate Profile Qualifications Minimum of 8-10 years of experience in luxury or upscale hotel management, preferably with a background in mixed-use developments or waterfront resorts. Proven experience in overseeing the successful opening of new properties and managing multi-brand operations. Bachelor's degree in hospitality management, Business, or a related field (preferred). Multilingual abilities, especially in Arabic and English, are advantageous. Company Industry Hotels Hospitality Department / Functional Area Business Development
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