Director of Sales

5 days ago

Manama, Bahrain Wyndham Hotels & Resorts Full time

Ramada by Wyndham Manama City Centre is now seeking a Director of Sales to join our team in Bahrain.

**Job Summary**:
The Director of Sales (in conjunction with the Sales Team) conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. He/she will achieve key performance objectives. His/her responsibilities include overseeing the planning and development of promotional strategies; oversees and assists with the development and implementation of the sales plan; management of the sales team and reporting on effectiveness of the plan.

**Key Responsibilities**:
**Main Duties**:

- Works with the Area/Outbound Sales Offices and the General Manager to ensure understanding of sales strategy and effective implementation of this strategy for the Hotel
- Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
- Works with Executive team to create and implement a sales plan addressing revenue, customers’ needs and the market
- Analyses market information by using sales systems and implement strategy to achieve property's financial room and catering goals
- Assists Revenue Management with completing accurate six period projections
- Reviews sales and catering guest satisfaction results to identify areas of improvement
- Directs and manage the forecasting process in conjunction with the Revenue Department to ensure accurate, timely and complete information.

**Other Duties**:

- Compiles and/or direct the preparation of Actively participate and complete the preparation of the annual Sales & Marketing plans, quarterly updates and the annual Budget
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event
- Develops and manage relationships with key stakeholders, both internal and external
- Works collaboratively with off-property sales channels (e.g., OSO, ASO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicate.
- Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with OSO/ASO Managers and customers

**Communication**:

- To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.
- Conducted weekly documented 121’s with all direct reports
- Share all relevant information with GM in weekly 121’s
- Monthly HOD Meeting
- Weekly Exec Com Meeting
- Quarterly all Hotel Meeting
- Monthly Business Review Meeting

**SKILLS & COMPETENCIES**:

- Excellent Communication skills
- Strong leadership and analytical skills
- Excellent selling skills
- Excellent organizational and planning skills
- Understanding of customer service skills

**Educations and Experiences**:

- At least 4+ years in a leading position in Sales department
- Experience working in a 4/5 star branded hotel
- Able to lead and manage a team
- Knowledgeable with all aspects of the Sales function
- Familiarity with and knowledge of** **Bahrain hospitality industry

**COMPANY OVERVIEW**:
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

**Job Location**: Ramada Manama City Center, Building 3236, Road 4654, Block 346, Al Seef District, Manama, N/A N/A
Employment Status: Full-time

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