Hotel Manager- 5 Hotel
2 months ago
A **Hotel Manager** is responsible for overseeing the daily operations of a hotel, ensuring that guests have a pleasant experience, and that the hotel runs smoothly and efficiently. The job description typically includes a wide range of responsibilities, which can vary depending on the size and type of the hotel. Here's an overview of the key duties and responsibilities:
Key Responsibilities
- **Operational Management**:
- Oversee daily operations, including front desk services, housekeeping, maintenance, and food and beverage.
- Ensure that all departments are functioning efficiently and providing high-quality service.
- **Staff Management**:
- Hire, train, and supervise hotel staff, including department heads and supervisors.
- Set performance standards and monitor staff performance.
- Handle staff scheduling and ensure proper staffing levels.
- **Guest Services**:
- Ensure a high level of guest satisfaction by responding to complaints and resolving issues.
- Oversee guest services and ensure that guest needs and expectations are met.
- **Financial Management**:
- Prepare and manage budgets, forecast revenues, and control expenses.
- Monitor financial performance and implement strategies to improve profitability.
- Handle billing, invoicing, and accounts receivable/payable.
- **Marketing and Sales**:
- Develop and implement marketing and sales strategies to attract guests and increase revenue.
- Collaborate with sales and marketing teams to promote the hotel.
- **Health and Safety**:
- Ensure the hotel complies with health, safety, and security regulations.
- Implement and enforce safety procedures and protocols.
- **Facility Management**:
- Oversee the maintenance and upkeep of the hotel property and facilities.
- Coordinate with maintenance and housekeeping teams to ensure cleanliness and orderliness.
- **Customer Relations**:
- Build and maintain relationships with guests, corporate clients, travel agencies, and vendors.
- Address guest feedback and use it to improve services.
- **Event Management (if applicable)**:
- Oversee the planning and execution of events, such as conferences, weddings, and banquets.
- **Reporting**:
- Prepare regular reports on hotel operations, financial performance, and guest satisfaction.
- Report to owners or corporate headquarters on the overall performance of the hotel.
Qualifications and Skills
- **Educational Background**: Typically, a degree in hospitality management, business administration, or a related field is required.
- **Experience**: Several years of experience in hotel management or a related field.
- **Skills**: Strong leadership, communication, and interpersonal skills; financial acumen; problem-solving abilities; and customer service orientation.
Hotel Managers play a crucial role in ensuring the success and reputation of the hotel, making them key figures in the hospitality industry.
-
Asst Director of Sales
5 months ago
Manama, Bahrain Gulf Court Hotel Full time**Main responsibilities**: - Identifies prospective accounts and establishes goals for Key Accounts by analyzing historical data and other statistical information and also by conducting accounts interviews and preparing customer action plans. - Attends fairs in order to represent the Hotel and/or region within both according to the action plan within the...
-
Receptionist (Hotel Experience)
5 months ago
Manama, Bahrain Gulf Court Hotel Full time**Main responsibilities**: - Consistently offer professional, friendly and engaging service - Greet, check in and settle guest accounts while ensuring all service standards are followed - Assist guests regarding hotel facilities in an informative and helpful way - Respond to each Guest who approaches the Reception Desk - Drive rate through up-selling room...
-
Asst. IT Manager
5 months ago
Manama, Bahrain Gulf Court Hotel Full timeAdditionally, responsible for Information Technology issues, products, and services at the property. Provides user training and support of all property/site systems, network enhancements, hardware and software support. **Main responsibilities**: - Consistently offer professional, friendly and engaging service. - A warm personality, attentive and smartly...
-
Asst. IT Manager
5 months ago
Manama, Bahrain Gulf Court Hotel Full timeAdditionally, responsible for Information Technology issues, products, and services at the property. Provides user training and support of all property/site systems, network enhancements, hardware and software support. **Main responsibilities**: - Consistently offer professional, friendly and engaging service. - A warm personality, attentive and smartly...
-
Receptionist-5 Hotel
1 month ago
Manama, Bahrain Career Maker Full time**Urgent Hiring!!** We have an open role for **Position Title_Receptionist - 5* Hotel ** with a well-established **Hospitality** group in **Bahrain**. **Key Responsibilities**: - Greet and welcome guests, visitors, and clients in a professional and friendly manner. - Handle check-in and check-out processes, utilizing **Micros** for billing, payments, and...
-
Receptionist Male and Female
5 months ago
Manama, Bahrain Manama Tower Hotel Full time**Join Our Hospitality Team!** Are you passionate about providing exceptional service and creating memorable experiences for guests? We are seeking dedicated individuals to join our team in the heart of hospitality. If you thrive in a dynamic environment and have a background in hotel operations, we want to hear from you! **Receptionist (Hotel...
-
Quality Manager
2 months ago
Manama, Bahrain Al Shoala Recruitment Full timeThe Quality Manager plays a vital role in ensuring the highest level of guest satisfaction and operational excellence within the hotel. This role involves developing and implementing quality control measures, monitoring service delivery, conducting audits, and fostering a culture of continuous improvement, and company sustainability guidelines...
-
Hotel Sales Manager
5 months ago
Manama, Bahrain Cluster Inter. Hotels Full timeA minimum of 3 - 5 years in Travel Industry & Corporate segments In Bahrain. - Identify and target Groups and Corporate companies that will generate business on behalf of the hotel - Negotiate, draft, generate proposals, contracts and addendums that ensure the hotel’s budget and revenue targets are achieved. - Utilize various prospecting resources to...
-
Sales Executive for a 4 Star Hotel
5 months ago
Manama, Bahrain IMPERIAL SUITES HOTEL MANAGEMENT Full timeWe are hiring for the below job Vacancy for a 4 star hotel. Preferabbly with experience and can join Immediately. SALES EXECUTIVE maximum 2-3 years experience as sales in hospitality field. - Consistently offer professional, friendly and engaging service while supporting colleagues - Ensure delivery of exceptional customer service with a high degree of...
-
Food & Beverages Supervisor (Hotel Experience Only)
4 months ago
Manama, Bahrain Gulf Court Hotel Full time**Main responsibilities**: - Consistently offer professional, friendly and engaging service - Maintain knowledge and ensure compliance with departmental policies and standard service procedures. - Supervise efficient upkeep of tools through proper usage of equipment and devices. - Analyze all guest requirements and prepare plans resolve customer care...
-
Night Auditor for 4 Star Hotel
4 months ago
Manama, Bahrain IMPERIAL SUITES HOTEL MANAGEMENT Full timeWE ARE LOOKING FOR NIGHT AUDITOR FOR A 4 STAR HOTEL WHO CAN JOIN IMMEDIATELY WITH MAXIMUM 4 YEARS OF EXPERIENCE **Salary**: BD200.000 - BD300.000 per month Ability to Commute: - Manama (required) Ability to Relocate: - Manama: Relocate before starting work (required)
-
Director of Food
2 months ago
Manama, Bahrain Career Maker Full timeWe have an open role for **Position Title-Director of Food & Beverage** a well-established **hospitality Group** in **Bahrain**. The **Director of Food & Beverage** is responsible for overseeing the entire **Food & Beverage (F&B) operation** within the hotel, ensuring exceptional service, quality, and profitability. This includes managing all restaurants,...
-
Experienced 5-star Hotel Room Attendant
5 months ago
Manama, Bahrain Adline Full timeExperienced 5-Star Room Attendant Housekeeping Urgently needed - Must be well experienced in 5-star hotel rooms setup - Must have a Valid Visa Forward CV to WhatsApp: 33468132 Ability to commute/relocate: - Manama: Reliably commute or planning to relocate before starting work (required)
-
Sr. Front Office Supervisor(Only Hotel Experience
5 months ago
Manama, Bahrain Gulf Court Hotel Full time**Requirements**: - Nature and length of previous experience: 0-2 years of experience in similar field - Specialist knowledge: Proficiency in MS office and Opera - Language Fluency: English Arabic is a plus - Current Location: Bahrain only apply **Job Types**: Full-time, Contract, Permanent **Experience**: - Hotel: 2 years (preferred) - Front Office: 2...
-
Chef - Supervisor Level - 5 Star Hotel
2 months ago
Manama, Bahrain G4S Secure Solutions Bahrain Full time**JOB INTRODUCTION** Hello! We are looking for an Experienced Chef in Italian Cuisine, for our Facility Management business, 5 star hotel! **THE SUCCESSFUL CANDIDATE** - Proven work experience of at least a year as a Chef or Cook in Italian restaurants/cuisine - Hands-on experience with various kitchen equipment (e.g. grillers and pasta makers) - Advanced...
-
Hotel General Manager
5 months ago
Manama, Bahrain Tanger Contracting Full timeThe Hotel Manager oversees all hotel operations, ensuring exceptional guest experiences, efficient management, and profitability. This role requires strong leadership, business acumen, and a focus on maintaining high service standards. **Requirements**: - Proficiency in hotel management software and Microsoft Office suite. - Proven experience in hotel...
-
Quality Manager
2 months ago
Manama, Bahrain Al Shoala Recruitment Full timeLooking For An Experienced Quality Manager For Reputed 5-star Hotel The role involves leading the hotel's Brand Experience performance, aiming for high guest experience, service excellence, and standards conformance. - As an internal trainer and mentor, the individual assesses needs and implements solutions across departments. - They work closely with the...
-
Hotel Sales Executive
4 months ago
Manama, Bahrain Nordic Holdings Full time1) Contacts representatives of government, business, associations, and social groups to solicit business for hotel, motel, or resort: Reviews information on sales meetings, conventions, training classes, overnight travel, and other functions held by organization members to select prospective customers for hotel services. - 2) Calls on prospects to solicit...
-
Captain
2 months ago
Manama, Bahrain Diva Hotel Full timeDiva Hotel in juffair is looking for a Male Captain ( F&B) - Minimum of 5-7 year's experience as a Captain - Fluency in English - Should have good communication/ customer service skill.
-
Hotel Sales Manager
5 months ago
Manama, Bahrain Nordic Holdings Full timeResponsible for Corporate and Travel Agent Room Sales for the hotel. - Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals. - Update action plans and financial objectives quarterly. - Identify new markets and business opportunities and increase sales. - Represent Hotels in various events and...