Port Service Manager

1 week ago


Manama, Bahrain Pan Arab Co. Full time

The Ship Agency Manager is the first point of contact for ships arrival into the port and liaises with port officials and terminal operators to plan effective husbandry works and/or cargo operations. The manager oversees a team of Shipping Agents and Shipping Executives and is directly accountable for their performance and results. He / She develops action plans for resource utilization and oversees the implementation of workflow improvements that may enhance customers' satisfaction, as well as optimize the use of the organization’s resources.

**Responsibilities**
- Analyze market data to identify business opportunities.
- Analyze risk management data.
- Analyze risks of potential business opportunities.
- Coordinate with port authority, terminal operators and statutory boards via the online platforms to ensure all regulatory requirements are complied with for ships calling into port.
- Develop business functions plan or unit plans.
- Develop strategies for resource planning and utilization.
- Liaise with freight forwarders, hauliers, shipowners, shipping lines/agents and customers.
- Manage compliance with risk management frameworks, policies and processes.
- Manage issues arising from port operations and clearance authorities.
- Monitor the targets achieved against Key Performance Indicators (KPIs).
- Oversee billings to voyage accounts of clients, shipowners and concern stakeholders.
- Oversee implementation of workflow improvements to improve efficiency.

**Job Types**: Full-time, Permanent

**Salary**: BD500.000 - BD1,000.000 per month

Ability to commute/relocate:

- Manama: Reliably commute or planning to relocate before starting work (required)



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