CRM Manager

4 weeks ago

Sitra, Bahrain Alzayani Investments Full time

Euro Motors is a leading Automotive Retailer dedicated to delivering exceptional products/services to our clients. We believe in fostering a dynamic and inclusive work environment where innovation thrives and employees can grow their careers.

**Key Responsibilities**:

- Develop and execute CRM strategies to improve customer engagement, loyalty, and retention.
- Analyze customer data to identify trends and insights that will drive business decisions.
- Collaborate with sales, marketing, and customer service teams to ensure alignment on customer communication and outreach efforts.
- Manage the CRM system, ensuring it is up-to-date, user-friendly, and effectively utilized across the organization.
- Create and monitor key performance indicators (KPIs) to measure CRM effectiveness and report on results.
- Conduct training sessions for staff on best practices for using the CRM system, weekly meetings and monthly reviews with your CRM Team.
- Stay informed about industry trends and emerging technologies to continually improve CRM processes.

**Qualifications**:

- Bachelor’s degree in Marketing, Business Administration, or a related field.
- Proven experience in CRM management.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Excellent communication and interpersonal skills.
- Familiarity with CRM software (e.g. Keyloop) and data analysis tools.
- Ability to work collaboratively in a fast-paced environment

**What We Offer**:

- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A supportive and inclusive workplace culture.

**How to Apply**:
If you are passionate about customer relationships and have a proven track record in CRM management, we would love to hear from you Please submit your resume and a cover letter detailing your relevant experience.

Join us in shaping the future of Euro Motors and making a difference in our customers' lives

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