Customer Experience Associate

3 weeks ago


Manama, Bahrain Calo Full time

**About **Calo**

Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.

**What you’ll be working on**
- Communicating with customers over live chat and phone calls to answer their questions and help solve their problems
- Building relationships with customers from the moment they speak to us by welcoming them and making sure they’re happy with their experience
- Onboarding customers to kick-off their journey
- Exhibiting a strong sense of empathy when dealing with people & communicating with different teams to resolve the customers’ issues
- Ensuring the customer is WOW’ed by our service by going above & beyond to make sure they leave the conversation satisfied
- Communicating feedback to the team and following up on resolving customers’ pain points
- Fresh graduate or preferably working in a customer service role for 1 - 3 years
- Have excellent verbal and written communication skills in English & Arabic, and you’re also a fast typer
- Passionate about problem solving; you get satisfaction from making people’s lives better
- A people’s person by nature
- Have a deep sense of empathy & drive to resolve customer issues
- Maintain a calm demeanour when facing challenges or stressful situations
- Ability to organize your time efficiently, and complete tasks in a timely manner
- Interested in working on shift basis

SAlBCShzz0



  • Manama, Bahrain Calo Full time

    **About** **Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **Role Overview** We're looking for talented, enthusiastic and dedicated Customer Experience Associates to be the...


  • Manama, Bahrain Calo Full time

    **About** **Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **Role Overview** We're looking for talented, enthusiastic and dedicated Customer Experience Associates to be the...


  • Manama, Bahrain Calo Full time

    **About Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **What you’ll be working on** - Communicating with customers over live chat and phone calls to answer their questions and...

  • Sales Associate

    3 weeks ago


    Manama, Bahrain PlayBH Full time

    Bahrainis only. Looking for dynamic Sales and Customer Service Sales Associates for a Branded Toy store. Arabic speaking. English will be an added advantage. We highly focus on providing the best customer service and retail experience and maximizing the brand reputation. **Job Types**: Full-time, Permanent


  • Manama, Bahrain Stc Full time

    Sector: - Consumer- Department: - Customer Experience- Country: - Bahrain- Location: - Bahrain - Manama- Contract Type: - Full Time- Job Objective: - Develop end-to-end customer journey across conventional and digital touchpoints to ensure optimal customer experience. - Key Responsibilities: - Identification of Customer Experience Improvement...


  • Manama, Bahrain stc bahrain Full time

    Job Objective Develop end-to-end customer journey across conventional and digital touchpoints to ensure optimal customer experience. Key Responsibilities Identification of Customer Experience Improvement actions/initiatives/ customer pain points and associated business plans and benefit cases. Creating/Mapping of existing and new customer journeys...


  • Manama, Bahrain Lola Inc. Full time

    **About Lola**: Lola, make your dreams come true! Sprinkle your occasions with joy by combining the beauty of creative decorations with personalized touches in your dream cake, from the size, flavor, colors, and cake decorations, including PhotoCake... ensure that your unique celebration becomes an extraordinary memory. - A Bahraini nationality. - Enjoy...


  • Manama, Bahrain Bahrain Airport Services Full time

    **Main Objectives** To manage the company’s airport related customer service, experience and journey and be accountable for the development and monitoring of SLAs with airport related customers and relevant stakeholders. To track, measure and maintain performance records against agreed KPIs and conduct satisfactions surveys of airlines, passengers and...


  • Manama, Bahrain Ahli United Bank Full time

    Officer, Digital Customer Experience **Role Statement** **Principal Responsibilities** **1. Digital Marketing Development** - Assist the creation, development, and implementation of digital marketing plans. - Allocation of digital marketing budget per plan in accordance to business priorities and associated marketing campaigns - Monitoring of marketing...

  • Customer Experience

    4 weeks ago


    Manama, Bahrain Lola Inc. Full time

    _**About Lola**:_ The goal of Lola is to use technology to effortlessly create the cake you want, bringing joy, beauty, and a personalized touch to any occasion. **Responsibilities**: - Document all inquiries, requests, resolutions, and follow-up tasks - Escalate inquiries and requests as necessary to the appropriate department or person following...

  • Sales Associate

    3 weeks ago


    Manama, Bahrain Asia Jewellers Full time

    At Asia Jewellers, we are seeking a passionate and customer-centric Sales Associate to join our dynamic team. As a Sales Associate, you will be at the forefront of our boutique, showcasing the world's most prestigious watch and jewellery houses to our valued customers. **Responsibilities**: - Provide exceptional customer service by greeting and assisting...

  • Sales Associates

    3 weeks ago


    Manama, Bahrain CHATURVEDI ASSOCIATES WLL Full time

    **Company Description** **Chaturvedi Associates Bahrain**, a member of the **Chaturvedi Group of Companies**, is a professional services firm offering **Assurance, Business Risk, Advisory, IT Advisory, VAT Advisory, and Accounting Services Outsourcing.** We strive to meet the needs and demands of our clients operating in local, regional, and international...


  • Manama, Bahrain Calo Full time

    **About** **Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **Role Overview** We're looking for talented, enthusiastic and dedicated Customer Experience Interns to be the main...


  • Manama, Bahrain Lola Inc. Full time

    **About Lola**: Lola, make your dreams come true! Sprinkle your occasions with joy by combining the beauty of creative decorations with personalized touches in your dream cake, from the size, flavor, colors, and cake decorations, including PhotoCake... ensure that your unique celebration becomes an extraordinary memory. **What You’ll Do**: - Be the...

  • Sales Associate

    2 weeks ago


    Manama, Bahrain RESO Full time

    Rain is a leading cryptocurrency exchange in the Middle East, offering a secure platform for individuals and businesses to buy, sell, and trade digital currencies like Bitcoin, Ethereum, and more. Our mission is to simplify cryptocurrency trading while providing a safe, transparent, and efficient platform for users. We’re looking for a motivated Sales...


  • Manama, Bahrain Bijoux Jewels Full time

    Looking for professional female sales associate who has previous experience in dealing with customers face to face and respond to inquiries via social platforms. Must know how to speak ,read and write in english & arabic. **Salary**: From BD300.000 per month **Language**: - Arabic (preferred) Ability to Commute: - Manama (required) Ability to...

  • Sales Associate

    1 week ago


    Manama, Bahrain Almoayed General Full time

    **Job Title**: Sales Associate **Location**: Bahrain **Job Type**: Full-Time **About Us**: We are a leading retailer known for our commitment to quality products and exceptional customer service. We strive to create a welcoming and dynamic environment for both our customers and employees. **Job Summary**: **Key Responsibilities**: - Greet and assist...


  • Manama, Bahrain Kitopi Full time

    Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space. Launched in Dubai, UAE in January 2018, Kitopi has...

  • Business Analyst

    2 weeks ago


    Manama, Bahrain Virtu Thinko Full time

    Job Summary The Business Analyst will report to the EPMO unit and be responsible for documenting current ("As-Is") customer journeys and analyzing them to recommend enhanced customer journeys across multiple business units, including Retail, Retail Digital, SMEs, Corporate, and Commercial portfolios. This position requires a deep understanding of business...


  • Manama, Bahrain Luxury Retail Full time

    **Sales Associate is URGENTLY REQUIRED for Luxury Jewellery brand in Moda Mall, Bahrain.** **QUALIFICATIONS & REQUIREMENTS** - Possession of a Diploma/Degree. - A minimum of 3+ years experience in retail sales (Watches, Jewelry, and Luxury Retail). - Possess excellent communication skills. - Possess great interpersonal skills with the ability to work under...