Customer Experience Executive

Job Objective Develop end-to-end customer journey across conventional and digital touchpoints to ensure optimal customer experience. Key Responsibilities Identification of Customer Experience Improvement actions/initiatives/ customer pain points and associated business plans and benefit cases. Creating/Mapping of existing and new customer journeys...

_**About Lola**:_ The goal of Lola is to use technology to effortlessly create the cake you want, bringing joy, beauty, and a personalized touch to any occasion. **Responsibilities**: - Document all inquiries, requests, resolutions, and follow-up tasks - Escalate inquiries and requests as necessary to the appropriate department or person following...

A leading company in Kingdom of Bahrain seeks to employ Customer Service Executive **Requirements**: Minimum 1-3 years’ experience in real estate sales & leasing, property developer experience preferred. Fresher’s also welcomed Bachelor’s Degree or Diploma from a recognized University and/or similar professional qualification Knowledge and keen...

**Main Objectives** To manage the company’s airport related customer service, experience and journey and be accountable for the development and monitoring of SLAs with airport related customers and relevant stakeholders. To track, measure and maintain performance records against agreed KPIs and conduct satisfactions surveys of airlines, passengers and...

**About** **Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **Role Overview** We're looking for talented, enthusiastic and dedicated Customer Experience Associates to be the...

**About** **Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **Role Overview** We're looking for talented, enthusiastic and dedicated Customer Experience Interns to be the main...

**About Lola**: Lola, make your dreams come true! Sprinkle your occasions with joy by combining the beauty of creative decorations with personalized touches in your dream cake, from the size, flavor, colors, and cake decorations, including PhotoCake... ensure that your unique celebration becomes an extraordinary memory. **What You’ll Do**: - Be the...

**About** **Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **Role Overview** We're looking for talented, enthusiastic and dedicated Customer Experience Associates to be the...

**About **Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **What you’ll be working on** - Communicating with customers over live chat and phone calls to answer their questions...

**About Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **What you’ll be working on** - Communicating with customers over live chat and phone calls to answer their questions and...

**ABOUT UNILODE** **POSITION OVERVIEW** The Customer Success Coordinator focuses on developing and maintaining customer and stakeholder relationships. This position ensures that contractual obligations are met and that customers have a clear understanding of Unilode practices and procedures to ensure control of assets. * GENERAL RESPONSIBILITIES* -...

Job Summary The Business Analyst will report to the EPMO unit and be responsible for documenting current ("As-Is") customer journeys and analyzing them to recommend enhanced customer journeys across multiple business units, including Retail, Retail Digital, SMEs, Corporate, and Commercial portfolios. This position requires a deep understanding of business...

Officer, Digital Customer Experience **Role Statement** **Principal Responsibilities** **1. Digital Marketing Development** - Assist the creation, development, and implementation of digital marketing plans. - Allocation of digital marketing budget per plan in accordance to business priorities and associated marketing campaigns - Monitoring of marketing...

Customer Relations Experience addressing customers queries Attending Calls managing VIP customers relations and introducing new products proficiency in MS office especially Ms. Excel Arabic fluency English fluency 5 Days work - 8am to 5pm **Job Types**: Full-time, Permanent **Experience**: - Excel: 1 year (preferred) - powerpoint: 1 year...

**Sales Executive Responsibilities**: - Setting sales goals and developing sales strategies. - Researching prospects and generating leads. - Handling customer questions, inquiries, and complaints. - Preparing and sending quotes and proposals. - Managing the sales process through specific software programs. - Building and maintaining a CRM database. -...

We are looking for Customer Service Representative to join our team, who can: - Maintains customer records by updating account information. - Data entry - Follow up receivables / cold calls - Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed. Skills and...

**Company**: Our client is one of the well know companies in the insurance industry, they are currently looking to hire a Customer Service Executive - Motors Claim for their office in Bahrain - 6 months contract. **Role responsibilities**: - Log complaints with claims file and ensure all documentation is present - Open claims file and ensure all...

**About Lola**: Lola, make your dreams come true! Sprinkle your occasions with joy by combining the beauty of creative decorations with personalized touches in your dream cake, from the size, flavor, colors, and cake decorations, including PhotoCake... ensure that your unique celebration becomes an extraordinary memory. - A Bahraini nationality. - Enjoy...

**Main Objectives** Create culture change internally, help leaders by guiding them through a systematic, step by step course of action, mapped to the needs of creating a vibrant and successful customer centric company culture. Create solutions and processes differentiating experiences that are customized, relevant, and profoundly impactful to the customer...

Sales Executive - with experience in Bahrain. For an Educational Centre - Good personality and positive attitude - Proven track record of selling educational or similar products - Good communication skills - Maintain database and consult with clients. - Meet the deadline and coordinate with other departments in the company. ready to work under...