Customer Experience Manager

_**About Lola**:_ The goal of Lola is to use technology to effortlessly create the cake you want, bringing joy, beauty, and a personalized touch to any occasion. **Responsibilities**: - Document all inquiries, requests, resolutions, and follow-up tasks - Escalate inquiries and requests as necessary to the appropriate department or person following...

Sector: - Consumer- Department: - Customer Experience- Country: - Bahrain- Location: - Bahrain - Manama- Contract Type: - Full Time- Job Objective: - Develop end-to-end customer journey across conventional and digital touchpoints to ensure optimal customer experience. - Key Responsibilities: - Identification of Customer Experience Improvement...

Job Objective Develop end-to-end customer journey across conventional and digital touchpoints to ensure optimal customer experience. Key Responsibilities Identification of Customer Experience Improvement actions/initiatives/ customer pain points and associated business plans and benefit cases. Creating/Mapping of existing and new customer journeys...

**About** **Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **Role Overview** We're looking for talented, enthusiastic and dedicated Customer Experience Associates to be the...

**About** **Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **Role Overview** We're looking for talented, enthusiastic and dedicated Customer Experience Interns to be the main...

**About Lola**: Lola, make your dreams come true! Sprinkle your occasions with joy by combining the beauty of creative decorations with personalized touches in your dream cake, from the size, flavor, colors, and cake decorations, including PhotoCake... ensure that your unique celebration becomes an extraordinary memory. **What You’ll Do**: - Be the...

**About** **Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **Role Overview** We're looking for talented, enthusiastic and dedicated Customer Experience Associates to be the...

**About **Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **What you’ll be working on** - Communicating with customers over live chat and phone calls to answer their questions...

**About Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **What you’ll be working on** - Communicating with customers over live chat and phone calls to answer their questions and...

Officer, Digital Customer Experience **Role Statement** **Principal Responsibilities** **1. Digital Marketing Development** - Assist the creation, development, and implementation of digital marketing plans. - Allocation of digital marketing budget per plan in accordance to business priorities and associated marketing campaigns - Monitoring of marketing...

Job Summary The Business Analyst will report to the EPMO unit and be responsible for documenting current ("As-Is") customer journeys and analyzing them to recommend enhanced customer journeys across multiple business units, including Retail, Retail Digital, SMEs, Corporate, and Commercial portfolios. This position requires a deep understanding of business...

**About Lola**: Lola, make your dreams come true! Sprinkle your occasions with joy by combining the beauty of creative decorations with personalized touches in your dream cake, from the size, flavor, colors, and cake decorations, including PhotoCake... ensure that your unique celebration becomes an extraordinary memory. - A Bahraini nationality. - Enjoy...

**Main Objectives** Create culture change internally, help leaders by guiding them through a systematic, step by step course of action, mapped to the needs of creating a vibrant and successful customer centric company culture. Create solutions and processes differentiating experiences that are customized, relevant, and profoundly impactful to the customer...

**Main Objectives** Communicating analysis results while making recommendations to senior management teams and developing data cleansing regulations. you’ll need to have excellent written and oral communication skills. Collect, analyze and present data extracted from Customer complain and feedback system using your knowledge of statistics to conduct...

**ABOUT UNILODE** **POSITION OVERVIEW** The Customer Success Coordinator focuses on developing and maintaining customer and stakeholder relationships. This position ensures that contractual obligations are met and that customers have a clear understanding of Unilode practices and procedures to ensure control of assets. * GENERAL RESPONSIBILITIES* -...

**About Mobiz** Mobiz is an information technology firm, and we do three things exceptionally well: cloud and network automation, digital transformation, and data protection. Double-digit growth year-over-year has driven us to grow our team and ensure we stay ahead of the curve. **What Can You Expect?** Every day at Mobiz we work with a deep sense of...

Customer Success Manager - BahrainWe are a fast-growing and ambitious multi-national company headquartered in the UK, striving to deliver better products and services to our customers.Role OverviewWe seek an experienced, bilingual (English & Arabic) Customer Success Manager with a system product training or product management background to provide frontline...

**About **Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **Calo Graduate Program overview (Cycle 1.5)** Calo is offering a unique three-month program for recent graduates. The...

Job Purpose**:Develop cost estimates and coordinate proposals for assigned estimating projects.** - Maintaining and improving client relationships. - Provide management with regular reports: Prepared sales forecast reports, sales accuracy reports. - Develop and recommend sales revenue plans that meet growth and profitability objectives. - Build a good...

**Job Details**: This position’s main responsibility is to build positive client relationships during projects. Engagement managers oversee the customer service operations within a business, dealing with customers directly and often as their first point of contact. They help clients to implement their services and plan projects more effectively, often...