Front Office Agent

1 week ago


Manama, Bahrain Al Manzil Hotel Full time

The Front Office Receptionist reports directly to the Front Office Supervisor.

The Front Office Receptionist is dynamic and efficient and serves all guests with a professional, warm and positive attitude. She/he will welcome guests as they arrive at the hotel and ensure to provide assistance at all times.

The Front Office Receptionist shifts rotate 24 hours a day.

Qualifications, Characteristics & Experience
- Vocational Diploma or Degree in Hotel Management School, or general Business School.
- English is essential, with a second language a huge plus.
- Clear speech with excellent verbal and written communication skills in English
- Communication skills in Arabic a must.
- A polite manner.
- A high standard of personal presentation.
- A good telephone manner.
- Exceptional customer service skills, patience and tact.
- The ability to be calm and well organised, even when working under pressure.
- MS Office and IT skills.
- The ability to handle cash, credit/debit cards and foreign currency.
- Sales acumen and ability.
- Accurate and able to pay attention to detail.
- Ability to operate standard office equipment

**Salary**: BD15.000 - BD23.000 per month

**Experience**:

- Hotel: 2 years (required)


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