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Front Office Agent
2 weeks ago
The Front Office Receptionist reports directly to the Front Office Supervisor.
The Front Office Receptionist is dynamic and efficient and serves all guests with a professional, warm and positive attitude. She/he will welcome guests as they arrive at the hotel and ensure to provide assistance at all times.
The Front Office Receptionist shifts rotate 24 hours a day.
Qualifications, Characteristics & Experience
- Vocational Diploma or Degree in Hotel Management School, or general Business School.
- English is essential, with a second language a huge plus.
- Clear speech with excellent verbal and written communication skills in English
- Communication skills in Arabic a must.
- A polite manner.
- A high standard of personal presentation.
- A good telephone manner.
- Exceptional customer service skills, patience and tact.
- The ability to be calm and well organised, even when working under pressure.
- MS Office and IT skills.
- The ability to handle cash, credit/debit cards and foreign currency.
- Sales acumen and ability.
- Accurate and able to pay attention to detail.
- Ability to operate standard office equipment
**Salary**: BD15.000 - BD23.000 per month
**Experience**:
- Hotel: 2 years (required)
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