Admin - Maintenance
1 month ago
Administrative Duties
- Assist Property Management with the day to day operations and tenant relations through the coordination of tenant requests and administration of maintenance services.
- Answer and route phone calls from tenants and vendors to the appropriate contact within Property Management and/or dispatch personnel based on immediate needs.
- Provide tenants and vendors with assistance in all aspects of scheduling building
maintenance, communicating building procedures and supplying general building information.
- Provide high quality of customer service, update and maintain current daily and emergency tenant contact lists and tenant information manuals.
- Prepare monthly maintenance schedules, job card, quotation and invoices
- Provide support to Maintenance Manager by producing, modifying and /or distributing various forms, spreadsheets, manuals, information packages, and miscellaneous type-written information.
- Process correspondence for tenants, contractors and other third parties for Property Management staff.
- Maintain and update insurance certificate files for all contractors performing work at the properties.
- Assist with the scheduling of contractor work and coordinate with tenants.
- Contribute toward overall office operational needs by helping to provide phone coverage, ordering supplies.
- Maintain and update as necessary all tenant contact information, after hour access
- Handle other assignments as requested by management
- Maintained highly organized filing system for leases, tenants, insurance certificates, vendors, buildings, drawings, contracts and POs.
Experience/skill set should include:
- Strong personality with Knowledge of office and accounting procedures
- Exceptional computer and Software usage skills - MS Office Suite
- 5-6 years administrative experience in a commercial & Residential towers environment
- Familiarity with facilities operations
- Excellent customer service
- Strong ability to work independently; Ability to research and problem solve
- Ability to prioritize and meet deadlines.
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