Application Support Analyst

2 weeks ago


Manama, Bahrain HSBC Full time

-Job description

**Application Support Analyst (Bahraini National)**

**Some careers grow faster than others.***

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

**In this role, you will**:

- Interaction with regulators & authorities to coordinate deployments, testing, investigation, and other related matters.
- Submission of routine regulatory reports related to system availability, incidents to the regulators and handling associated queries.
- Communicate with external regulators on periodic maintenance, outages, etc.
- Coordinate with project managers and stakeholders to ensure project goals are met
- Support effective cost management associated with technology solutions and services, and vendor related expenses.
- Ensuring that services provided by third party suppliers are maintained through routine engagement.
- Assist in budgeting and financial reporting for technology-related initiatives.
- Supporting and facilitating the requirements as part of any audit or internal and external assessments
- Work closely with business, GBGF IT teams, and other teams to deliver the bank's strategic initiatives.
- Participate in the planning and execution of regulatory projects.
- Contribute to the development of procedures, and best practices.
- Assist in the development and implementation of business continuity plans
- Ensure the readiness and effectiveness of disaster recovery procedures
- Provide support during crisis situations and business continuity events
Requirements

**To be successful in the role, you should meet the following requirements**:
***
- Good knowledge of banking processes, systems, and operations
- Excellent knowledge of project management and business continuity coordination
- Good knowledge in project management, problem-solving skills, and vendor management
- Familiarity with cost management and contract processes and third-party management
- Experience in business continuity planning and execution
- Ability to work collaboratively with cross-functional teams
- Solid Knowledge of governance and control frameworks
- Good Knowledge and understanding of technology risks with the ability to interpret technology risk findings

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Issued by The Hong Kong and Shanghai Banking Corporation Limited.



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