
Customer Service Liaison Agent
3 days ago
The Front Desk Agent role is a critical position within our hotel, requiring a high level of attention to detail and excellent communication skills. As a key contact for our guests, you will be responsible for providing a warm and welcoming experience from check-in to check-out.
Key Responsibilities- Greeting Guests: Greet guests upon arrival, checking them in efficiently and ensuring that they have everything they need for a comfortable stay.
- Resolving Issues: Respond to guest queries and resolve any issues that may arise during their stay, ensuring that all problems are resolved to their satisfaction.
- Collaboration: Work closely with other departments to ensure that our guests' needs are met, and that any concerns are addressed promptly.
- Customer Focus: A strong focus on customer service, with a commitment to delivering exceptional experiences.
- Attention to Detail: High level of attention to detail, ensuring accuracy and efficiency in all aspects of the job.
- Teamwork: Ability to work collaboratively as part of a team, supporting colleagues to achieve shared goals.
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Customer service representative
4 days ago
Manama, Manama, Bahrain Silah Gulf Full timeCustomer Service Representative (CSR) Agent Position: Customer Service Representative (CSR) Agent Job Type: Full Time Department: Operations Start Date: Immediately Job Criteria: High School or Diploma graduated Passionate about customer experience & social media Assist and resolve customers queries and problems Fluent in Arabic/English written and spoken...
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Customer service agent
4 days ago
Manama, Manama, Bahrain DSV - Global Transport And Logistics Full timeJob Req Number: 91076 Time Type: Full Time Position Summary: The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also...
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Airline Services Manager
5 days ago
Manama, Manama, Bahrain Qatar Airways Full time**Key accountabilities:**As an Airport Services Duty Supervisor, you will be accountable for:Acting as station coordinator in liaison with ground handling agent and QR.Ensuring progress towards on-time flight closure and passenger boarding by supervising airport team in achieving on-time performance.Planning efficient duty allocations of manpower during duty...
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Customer services
7 days ago
Manama, Manama, Bahrain Clarendon Parker Bahrain Full timeJob Description:The Counter Agent plays a vital role in providing exceptional customer service, ensuring seamless shipment processing, and promoting revenue growth through effective product and value-added services promotion.Key Responsibilities:Deliver high-quality customer service, prioritizing timely action and adhering to ISO procedures and safety...
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Customer service representative
6 days ago
Manama, Manama, Bahrain RESO Full timeCall Centre AgentBrief Description of Job Function:The Call Centre Agent is responsible for handling incoming and outgoing calls. This role involves providing sales and customer service.Key Responsibilities:Answer all calls within 2 ringsUtilize a cordial and positive tone of voice in all callsMaintain a focus on the needs of the customer and provide...
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Customer Service Liaison Specialist
3 days ago
Manama, Manama, Bahrain RESO Full timeWe are seeking a highly skilled Military Support Assistant to join our team at RESO. As a key member of our team, you will play a vital role in supporting the operations of our program, which is dedicated to serving our military community.The successful candidate will have a strong background in customer service, with excellent communication and...
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Support Agent Lead
3 days ago
Manama, Manama, Bahrain RESO Full timeWe are looking for a highly skilled Support Agent Lead to join our team at RESO.About the Job:Lead a team of support agents to deliver high-quality customer service.Develop and implement effective strategies to resolve customer complaints and improve customer satisfaction.Analyze customer feedback to identify areas for improvement and develop action...
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Sales and service engineer
4 days ago
Manama, Manama, Bahrain Green Water Treatment Solutions Full timeResponsibilities: Identify prospective customers in the target region and develop strong relations with them. Achieve monthly, quarterly, and annual sales objectives and report regularly. Provide technical support to customers, test the water, and suggest solutions such as chemical dosing, equipment modifications, spares, or operational changes. Prepare...
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Sales agent
4 days ago
Manama, Manama, Bahrain Silah Gulf Full timeBachelor of Business Administration (Management)Nationality: Any Nationality Vacancy: 1 Vacancy Job Type: Full Time Industry: Operations (Banking Sector)Start Date: TBCJob Purpose: We are looking for an enthusiastic Direct Sales / Telesales Agent to contribute in generating sales. You will be responsible for closing sales deals and maintaining good customer...
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Customer Service Supervisor Role
5 days ago
Manama, Manama, Bahrain RESO Full timeJob SummaryWe are seeking a highly skilled Front Office Supervisor to join our team, responsible for overseeing the day-to-day operations of the Reception team, driving Guest satisfaction, and contributing to the overall success of the hotel.ResponsibilitiesManage the Reception team, ensuring seamless Guest experiences and timely completion of tasks.Provide...
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Sales agent
6 days ago
Manama, Manama, Bahrain Silah Gulf Full timeJob Description:We are seeking a highly motivated Direct Sales / Telesales Agent to join our team in the Banking Sector. The ideal candidate will be responsible for generating sales, closing deals, and maintaining excellent customer relationships.Main Responsibilities:Closing sales dealsMaintaining good customer relationshipsRequirements:High School Diploma...
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Call Center Agent
5 days ago
Manama, Manama, Bahrain RESO Full timeAbout This RoleThis exciting opportunity is designed for individuals who are passionate about delivering exceptional customer experiences. As a Call Center Agent, you will be responsible for responding to customer inquiries, resolving issues, and providing personalized support.Main Responsibilities & DutiesProvide top-notch customer service by answering...
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Workforce management officer
5 days ago
Manama, Manama, Bahrain Tafaseel Business Services Full timeCreate and maintain daily and weekly schedules for agents based on forecasted call volumes and service level agreements (SLAs). Adjust schedules in real-time to accommodate fluctuations in call volume and staffing availability. Monitor call queues and agent performance throughout the day to ensure optimal service levels. Identify and address issues...
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Reservations agent
49 seconds ago
Manama, Manama, Bahrain Dubai Holding Full timeJob Description - Reservations Agent - Jumeirah Gulf of Bahrain (2500000 H)About Jumeirah & the Hotel: Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah,...
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Reservations & ticketing agent
4 days ago
Manama, Manama, Bahrain Gulf Air Group Full timeEfficiently provide inbound, outbound and face to face support for GF outlets Reservations Sales Agents and Gulf Air Customers at GF outlets, providing a seamless 'one-stop shop' solution where the customer's needs are owned by the outlets SSU agent until resolution.General reservations and ticketing queries from individual FFP members, Economy & Premium...
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Telephone Call Centre Agent
5 days ago
Manama, Manama, Bahrain RESO Full timeAbout the RoleWe are looking for a highly skilled Telephone Call Centre Agent to join our team at RESO. As a key member of our customer-facing team, you will be responsible for handling guest calls and providing exceptional service to ensure their stay with us is memorable.Main Responsibilities:Taking and responding to guest calls, providing solutions and...
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Agent - hospitality services
4 days ago
Manama, Manama, Bahrain Gulf Air Group Full timeResponsible to meet, assist and greet Hala Bahrain customers at Bahrain International Airport and assisting them through airport procedures, such as immigration, security and baggage drop off or claim to ensure a complete and high-quality service to their onward journey whether arriving or departing the terminal. JOB MAIN DUTIES: Meet, greet and assist...
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Zain Bahrain Call Center Agent
5 days ago
Manama, Manama, Bahrain Zain Bahrain Full timeZain Bahrain seeks a highly motivated and customer-centric individual to fill the position of Zain Bahrain Call Center Agent. As a leader in mobile telecommunications in the Middle East, we pride ourselves on delivering exceptional customer service and ensuring that our customers receive the best possible experience.About the RoleJob Purpose: To respond to...
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Outbound Collections and Welcome Calls Agent
5 days ago
Manama, Manama, Bahrain Zain Bahrain Full timeAbout the OpportunityWe are seeking an Outbound Collections and Welcome Calls Agent to join our dynamic team. As a key player in our customer service division, you will be responsible for collecting overdue payments and providing a seamless welcome experience to new customers through assisted calls.Key ResponsibilitiesCollection Efforts: Conduct outbound...
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Customer Experience Team Lead
4 days ago
Manama, Manama, Bahrain RESO Full timeJob SummaryWe are seeking a seasoned Customer Experience Team Lead to join our team at RESO. As a key member of our operations team, you will play a critical role in guiding and supervising a team of Call Center agents in delivering exceptional customer experiences.