Quality Manager

7 days ago


Manama, Bahrain Al Shoala Recruitment Full time

Looking For An Experienced Quality Manager For Reputed 5-star Hotel

The role involves leading the hotel's Brand Experience performance, aiming for high guest experience, service excellence, and standards conformance.
- As an internal trainer and mentor, the individual assesses needs and implements solutions across departments.
- They work closely with the BQX Corporate Team to deliver the desired Brand Experience across all ambassadors and guest touch points.
- Requirements include communication of Quality Management, development of systems, direct resort quality efforts, follow-up on action plans, responding to guest reviews
- Proficiency in MS Excel, PowerPoint, and Word.



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