Call Center Specialist

Job Description: - Develop objectives for the call center’s day-to-day activities - Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) - Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.) - Assume responsibility of budgeting and tracking expenses - Hire, coach...

The Role Connect6 Group is a Canadian based company based in Toronto with an office presence in GCC countries. We are looking to expand our Call Center operations in GCC to work with Canadian based programs through outbound calling. We are looking for an experienced Call Center Sales Manager to join our GCC team. As a Sales Manager, you will be responsible...

**Job Objective**: To coordinate all customer care related activities, to ensure that customer care is delivered to the highest degree possible. Job Specification Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems Fulfills requests by clarifying desired...

We are looking for a professional call center representative to provide outstanding service to the customers by answering questions, handling complaints, and troubleshooting problems with different products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive...

We are looking for a professional call center representative to provide outstanding service to the customers by answering questions, handling complaints, and troubleshooting problems with different products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive...

**Responsibilities**: - Answering incoming calls and responding to customer inquiries. - Providing accurate and timely information to customers. - Resolving customer complaints and issues. - Escalating complex issues to management when necessary. - Maintaining accurate records of customer interactions and transactions. - Following up with customers as...

Our client is a leading company that provides solutions for customer experience management through advanced technology in the GCC. They are currently looking for a **Call Center Intern** to be based in Bahrain. **Requirements**: - Excellent communication skills both written and verbal - Great active listening skills - Strong time management and...

A leading company in Kingdom of Bahrain seeks to employ Call Center Executives **Requirements**: Minimum 1-3 years’ experience in real estate sales & leasing, property developer experience preferred. Fresher’s also welcomed Bachelor’s Degree or Diploma from a recognized University and/or similar professional qualification Knowledge and keen...

As a Call Center Agent, you will be at the forefront of our commitment to delivering outstanding customer service. You will handle incoming calls from English-speaking customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. If you thrive in a fast-paced environment and enjoy helping customers, we would like to hear...

Sevens holding is looking for female Arabic speaking call center agent. **Requirements**: - previous experience as a call center agent is a must - previous experience is F&B will be an advantage - only presentable ladies - only Arabic speakers We provide: salary + staff meal + accomodation (shared room) + transportation to work and back. **Job Types**:...

**Call Center Representative responsibilities include**: **Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and...

**Our client a cleaning service company is looking for CUSTOMER SERVICE/CALL CENTER AGENT.** **RESPONSIBILITIES**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive...

Key Responsibilities: - Manage high volumes of inbound and outbound calls from patients and potential clients. - Schedule, modify, and confirm patient appointments based on doctor availability. - Provide patients with detailed information on medical services, including consultations, procedures, and follow-up care. - Address patient concerns, questions, and...

**All applicants must be currently based in Bahrain and have experience in a healthcare setting.** **Summary of Job**: - Is responsible for managing the medical center affairs. - Is responsible for the administrative duties of the medical center. - Is tasked with greeting and accommodating all patients and visitors and ensuring that their visit to the...

A leading company in Kingdom of Bahrain seeks to employ Call Center Executives **Requirements**: **Minimum 1-3 years’ experience in real estate sales & leasing, property developer experience** preferred. Fresher’s also welcomed **Bachelor’s Degree or Diploma from a recognized University and/or similar professional qualification** **Knowledge and...

Medical center is looking for Customer relations specialist with proven experience in same field. Proficiency in both Arabic and English is essential. **Experience**: - Customer service: 2 years (preferred) **Language**: - Arabic (required) - English (required)

Summit Technologies, Inc. has a position for a Data Center Communications Specialist. In this position, you will be responsible for planning, coordinating and carrying out the implementation and support of IT networking hardware within a data center. This includes facility management responsibilities which comprise of understanding data center communications...

The Role **Requirements**: **REQUIREMENTS**: - Prior sales experience. - Ability to handle outbound calls in a professional manner. - Ability to handle rejection and objections. - Experience selling home security products. - Outstanding negotiation skills with the ability to resolve issues and address complaints. - Ability and willingness to learn about...

American Dental Center - Muscat, the beach front capital of Oman is seeking a quality oriented Specialist Prosthodontist. A unique opportunity for someone interested in travel and experiencing a different culture. Our practice is modern, quality oriented ethical practice. We are looking to add a Specialist Prosthodontist to our amazing...

**Responsibilities**: - Handle customer complaints and issues and resolve them in a timely manner - Contact third parties as necessary to seek clarifications and resolve customer complaints - Maintain timely archives of all customer logs and update the system as required - Ensure customer satisfaction in each communication - Raise any continuous issues that...