Call Center Representative

We are looking for a professional call center representative to provide outstanding service to the customers by answering questions, handling complaints, and troubleshooting problems with different products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive...

The Role Connect6 Group is a Canadian based company based in Toronto with an office presence in GCC countries. We are looking to expand our Call Center operations in GCC to work with Canadian based programs through outbound calling. We are looking for an experienced Call Center Sales Manager to join our GCC team. As a Sales Manager, you will be responsible...

Job Description: - Develop objectives for the call center’s day-to-day activities - Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) - Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.) - Assume responsibility of budgeting and tracking expenses - Hire, coach...

As a Call Center Agent, you will be at the forefront of our commitment to delivering outstanding customer service. You will handle incoming calls from English-speaking customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. If you thrive in a fast-paced environment and enjoy helping customers, we would like to hear...

Job Description: - Takes orders by obtaining and verifying information. - Enters orders by transmitting information. - Provides product/service information by answering questions; offering assistance. - Maintains call center database by entering and verifying information; updating contact log. - Improves quality results by recommending changes. - Keeps...

Job Responsibilities: - MUST Have a previous experience in restaurant call center or same. - Able speak english and arabic with good communication skills. - Speed of answer effectively and efficiently. - Successful resolution of customer inquiries or complaints during the initial contact with the proper training. - Properly identify the complaints or...

A leading company in Kingdom of Bahrain seeks to employ Call Center Executives **Requirements**: **Minimum 1-3 years’ experience in real estate sales & leasing, property developer experience** preferred. Fresher’s also welcomed **Bachelor’s Degree or Diploma from a recognized University and/or similar professional qualification** **Knowledge and...

Key Responsibilities: - Manage high volumes of inbound and outbound calls from patients and potential clients. - Schedule, modify, and confirm patient appointments based on doctor availability. - Provide patients with detailed information on medical services, including consultations, procedures, and follow-up care. - Address patient concerns, questions, and...

**All applicants must be currently based in Bahrain and have experience in a healthcare setting.** **Summary of Job**: - Is responsible for managing the medical center affairs. - Is responsible for the administrative duties of the medical center. - Is tasked with greeting and accommodating all patients and visitors and ensuring that their visit to the...

A leading company in Kingdom of Bahrain seeks to employ Call Center Executives **Requirements**: **Minimum 1-3 years’ experience in real estate sales & leasing, property developer experience** preferred. Fresher’s also welcomed **Bachelor’s Degree or Diploma from a recognized University and/or similar professional qualification** **Knowledge and...

A BPO (Business Process Outsourcing) Contact Center Manager is responsible for overseeing the day-to-day operations of client projects in a BPO environment. The Contact Center Manager manages a team of managers and ensures that service level agreements are met or exceeded. **Key Responsibilities**: - ** Team Management**: Recruit, train, and develop a team...

Job Responsibilities: - Able speak english and arabic with good communication skills. - Speed of answer effectively and efficiently. - Successful resolution of customer inquiries or complaints during the initial contact with the proper training. - Properly identify the complaints or inquiries at once and turn to success rate in shorter call time. -...

The Role **Requirements**: **REQUIREMENTS**: - Prior sales experience. - Ability to handle outbound calls in a professional manner. - Ability to handle rejection and objections. - Experience selling home security products. - Outstanding negotiation skills with the ability to resolve issues and address complaints. - Ability and willingness to learn about...

A BPO (Business Process Outsourcing) Contact Center Manager is responsible for overseeing the day-to-day operations of client projects in a BPO environment. The Contact Center Manager manages a team of managers and ensures that service level agreements are met or exceeded. **Key Responsibilities**: - **Team Management**: Recruit, train, and develop a team...

**Job Summary**: Operations Manager in BPO is responsible for overseeing the day-to-day operations of client projects in a BPO environment. The Contact Center Manager manages a team of managers and ensures that service level agreements are met or exceeded. **Key Responsibilities**: **Team Management**: Recruit, train, and develop a team of customer service...

Outside Sales Representative **Responsibilities**: - Travel within sales territory to meet prospects and customers - Conduct calls and face-to-face meetings with customers daily - Build and maintain relationships with new and repeat customers - Maintain records of all sales leads and/or customer accounts - Educate customers on how products can benefit them...

Receptionist (Healthcare Patient Services) **Duties and Responsibilities include but not limited to**: Handles patient appointment (book, confirm, cancel & reschedule). Handles telephone inquiries. Sends call request through the system to be able to view by concerned doctors in order to provide immediate action. Print medical report for...

About the Role **Job Purpose**: - To assist customer by answering and responding to his inquiries, questions and complaints with the highest degree of courtesy and professionalism to achieve customers services business objective. **Main Responsibilities & Duties**: - Answer inbound calls to assist customers who have specific inquiries. - Build customer's...

We are seeking a motivated individual to join our team as a Contact Center Agent, specifically responsible for providing chat support. As a Contact Center Agent, you will be the first point of contact for customers seeking assistance through our chat platform. You will handle customer inquiries, provide support, and ensure a positive customer...

Direct the cases which do not meet foundation requirements to the relevant community agencies - Assess cases which are of higher priority and consequently prepare an agenda to handle their needs - Respond to all incoming calls on the hotline both during office hours and during the designated out of office hours - Provide necessary information and...