
Head Chef
23 hours ago
Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces.
Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space.
With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar.
Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces.
Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest tech-focused investment fund, the Softbank Group. This investment elevated Kitopi to Unicorn status, making it the fastest Unicorn to emerge from the MENA region.
With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, its Engineering Hub in Krakow, Poland, and its Robotics Hub in Odense, Denmark.
**What You'll Do**:
- Supports General Manager to achieve business objectives.
- Ensures excellent kitchen operations thru quality, speed and accuracy, to meet and exceed customer expectations.
- Is responsible for brands’ satisfaction and adhering to the recipes and standards.
- Oversees inventory, availability, FCR and other food related KPIs.
- Ensures that all sanitation, safety and security policies and procedures are observed and enforced.
- Trains and monitors the culinary competency of team members; supports their growth and career development.
- Partners with Customer Success team to urgently address all occurring problems and supports the implementation of new initiatives; is involved in on-boarding of new brands.
- Partner with Brand Champions in ensuring that standards are fully executed; facilitates the on-boarding of new brands; collects and shares feedback with the Culinary and Growth team to support success of the brands.
- Collects and share feedback with the culinary and customer success team to support success of brands.
- Works with facilities team to ensure proper performance and maintenance of kitchen equipment.
- Supported by Unit Manager, is responsible for inventory management, ordering, product availability, waste control and FCR.
**What Are We Looking For?**:
- 7+ years of experience in kitchen operations management within food & beverage, hospitality, or catering.
- Bachelors in culinary arts or hospitality management.
- Lebanese/Mediterranean cuisine experience
- Culinary expert who takes responsibility for quality of end products and constantly works towards optimization of your kitchen.
- Strong people management skills and experience leading large teams while coaching and monitoring the culinary competency of team members.
- Strong interpersonal skills - ability to build and manage strong relationships with their team, cross-functional colleagues, and external partners.
- Exceptional communication and organizational skills - able to speak and listen effectively; great written, verbal, and presentation skills.
**Benefits**
- Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself.
- Be involved in customized trainings.
- Have the chance to work in an international, diverse, and inclusive environment.
- Become part of one of the most caring communities out there.
- The famous team activities and social events bursting with fun.
- Annual leave as per the company policy.
- Medical Insurance covering all necessary services.
- Yearly get-together for our Frontliner Champions.
**Recruitment Process and Timeline**
- **Pre-Screening**: If your profile matches our requirements, you will receive a call from our talent team to discuss about the opportunity.
- **Interview Process**: If shortlisted, you will meet with our hiring/ operations managers and may need to attend one more round, which could include a trial at our kitchen or dine-in location.
**So, what does it really mean to work at Kitopi?**
We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.
Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite
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