Ict Coordinator
9 months ago
Responsibilities:
- Manage the consistent use of agreed tools and methods to address and resolve user identified problems in line with service level agreements.
- Escalate performance issues with external providers to minimize adverse impact of systems availability on business continuity.
- Source and secure appropriately skilled resources to meet current and future needs and comply with agreed standards and procedures.
- To ensure that the on-going support service for all systems in use by others is of the highest possible standard within the available resources.
- To provide effective management, guidance and support to team members.
- Ensure an effective and appropriate working relationship with the ICT Project Team.
Qualifications:
- Bachelor’s degree in Network Engineering, IT or relative field.
- Good communications skill.
- Excellent Oral and written English.
- preferred to have experience in same field.
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