Director of Sales and Marketing

7 hours ago

Manama, Bahrain Wyndham Hotels & Resorts Full time

Ramada By Wyndham Manama City Centre is now seeking a Director of Sales and Marketing to join our team in Bahrain.

**Job Summary**:
The Director of Sales and Marketing under the business supervision of the General manager and within the limits of established Corporate/Sales policies and procedures, oversees and directs all aspects of the Sales and Marketing activities. His/her responsibilities include overseeing the planning and development of promotional strategies and marketing plans; oversees and assists with the development and implementation of the sales and marketing plan; management of the sales and marketing team and reporting on effectiveness of the plan.

**Education & Experience**:

- Ideally 2 to 3 years as DOSM in the 4/5 star hotel
- Ideally Degree/Diploma in a Marketing/Business Administration or any related field
- Hotel industry work experience demonstrating progressive career growth and a pattern of exceptional performance
- Ability to manage team
- Proficiency in property management system
- Strong media, presentation and computer skills

**General Requirements**:

- Participate in major local/ regional/international trade shows and local hotel association meetings to maintain good customer data base and to promote the sales of the hotel.
- Meets with all influential clients and ensures post meeting evaluations are conducted.
- Make sure the hotel rates are updated in major distribution channels and of course to all travel agents and tour operators.
- To keep daily contact with the front office and see the status of hotel occupancy and advice the sales team to take all necessary action.
- Recruit, manage train and motivate direct reporting sales staff according to company procedures, policy and recruitment law.
- Establish and maintain effective employee relations.
- Establish and maintain files on major hotel accounts.
- Manage relevant reporting of management and financial information for the sales and marketing department.
- Communicate with the advertising company and ensure that product is delivered as per the highest standard and on time.
- Make sure all corporate companies are provided with a proper rate and updated accordingly.
- Recommends to General Manager direct mail campaigns to reach specific markets.
- Organizes and accompanies site inspection trips to hotel by major clients.
- Disseminate sales related information to other departments as appropriate.
- Maintains a high level of exposure for the hotel locally and internationally and major marketing areas through sales solicitation, telephone contact and written communications.
- Maintained and develop corporate image and reputation and protect and develop the hotel brand via suitable PR activity and intellectual property management.
- Plan and manage internal communication and awareness of corporate direction, mission aims and activities.
- To make sure all hotels promotional materials are updated and merchandised in relevant areas and customer outlets.
- Operate in a safe and environmentally friendly way to protect guests’ and associates’ health; security and safety, as well as protect and conserve the environment.

**Fundamental Requirements**:

- The production of the overall annual revenue plan, budget for the hotel, incorporating an action plan strategies in order to ensure that the objectives of marketing plans are achieved.
- To prepare the marketing plan of the hotel with the coordination of hotel management team.
- To lead the sales team and provide all guidance to achieve room nights/F&B Target.
- To carry a regular sales call along with the sales team and monitor all call activity.
- Make sure revenue target is achieved in line.
- Keep a regular contact with local media and use the leverage of the PR Communication
- Plan/carry out/local and international marketing activity to agreed budget and timescale and integrate team sales effort with other departments marketing activities, egg Food and Beverage promotion, telemarketing etc.
- Make sure all outstanding payments are collected from local and international market.
- Make a regular sales call to top producing accounts and solicit new accounts.
- Follow competitor’s activity and advice the management accordingly.
- Entertain top producing accounts in the hotel and make sure they are acquainted with the hotel.
- Make sure the hotel is exposed in the international Hospitality media and regular press release is sent, whenever event is happening at the hotel.
- To motivate the sales team especially during tough time and give proper training.
- Directs all sales activities of the sales personnel to ensure that they meet the goals of the sales plan.
- Plan and priorities sales activity and customer contact prospect toward achieving agreed business, including managing departmental expenses.
- Introduce new Marketing programmers and it mode of operation, including PR, Advertising Strategy.
- Recommends to G.M as appropriate, and coordinates all methods of maintain

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